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Visual merchandising: retail store design and layout
The interior of your retail store can impact your customers’ decisions on what to buy.
How do I pay the Carrier Bag Levy to DAERA?
There is an online site which must be accessed to pay the Carrier Bag Levy to the Department of Agriculture, Environment and Rural Affairs (DAERA).
Business growth: IT systems and processes
Choosing suitable IT systems and developing the right policies and procedures can assist in the growth of your business
Project management organisational structure
Pros and cons of project management organisational structure, and how having separate project teams can benefit certain businesses.
ISO 9001 quality management standard
Introduction to the ISO 9001 standard, its requirements and the quality principles you must satisfy for ISO certification.
Basic principles of project management
Follow simple project management principles to define your project's objectives, and understand its constraints and life cycle.
Measure performance and set targets
Discover key performance metrics, essential tools, and target-setting strategies to help your business grow.
Advantages of reviewing business progress and target-setting
Understand how to use business performance reviews to set targets and develop a growth strategy for your business.
Deciding which key performance indicators to measure
How to decide which key performance indicators and metrics to measure for optimal business success and profitability.
Use KPIs to assess business performance
How to select key performance indicators that are well-defined and quantifiable to measure your business performance.
Grow your retail business
Find out how to improve your retail business, attract more customers and grow your sales through tactics like visual merchandising and online retail.
How to market your retail business
How to successfully market your retail business in a changing world, looking at traditional advertising, sponsorships, partnerships and digital marketing.
Retail business networking
Get your retail business known in the local community and across Northern Ireland and beyond by engaging in local networking events and activities like CSR.
Advantages and disadvantages of online retailing
Online retail has advantages and disadvantages for businesses with huge growth potential balanced against initial costs and security and legal issues.
Support for growing a retail business
Starting or improving a retail business can attract certain financial, training and advisory support in Northern Ireland, find out which organisations can help.
Explore new retail opportunities
Growing your retail business takes a good business plan as well as spotting and exploiting the right opportunities, discover the options for expanding.
Strategic planning for business growth
Understand the importance of a clear and effective strategic plan to enable the growth of your business
How do you develop a strategic plan?
List of elements to include in your strategic plan - from your vision statement to your key goals for implementation.
Steps in the strategic planning process
Overview of strategic planning and management, and the importance of involving different levels of staff in the process
Key elements of strategic planning
Understand the essential questions that you should consider as part of your strategic planning process