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Different road haulage vehicles
An overview of the key characteristics of the main vehicles used for road haulage in international trade.
Airfreight documentation
An overview of some of the common paperwork required when you're sending airfreight consignments.
Airfreight insurance
How to protect your airfreight consignments with insurance cover in the event of loss or damage.
Airfreight rates
An overview of the basic costs of airfreight, your VAT obligations and other additional expenses.
Measure performance and set targets
Discover key performance metrics, essential tools, and target-setting strategies to help your business grow.
Advantages of reviewing business progress and target-setting
Understand how to use business performance reviews to set targets and develop a growth strategy for your business.
Deciding which key performance indicators to measure
How to decide which key performance indicators and metrics to measure for optimal business success and profitability.
Use KPIs to assess business performance
How to select key performance indicators that are well-defined and quantifiable to measure your business performance.
Strategic planning for business growth
Understand the importance of a clear and effective strategic plan to enable the growth of your business
How do you develop a strategic plan?
List of elements to include in your strategic plan - from your vision statement to your key goals for implementation.
Steps in the strategic planning process
Overview of strategic planning and management, and the importance of involving different levels of staff in the process
Key elements of strategic planning
Understand the essential questions that you should consider as part of your strategic planning process
Types of strategic planning models
Using strategic models, such as Five Forces, SWOT or PESTLE analysis, can help you assess threats and opportunities facing your business.
The purpose of strategic planning
Understand what is meant by strategic planning, what the process entails, and the purpose it serves in your business
Implementing a strategic plan
How to implement and execute your strategic plan, and monitor performance against your strategic objectives.
PESTLE analysis example
An example of PESTLE analysis, and information you should examine to assess external factors affecting your business
SWOT analysis example
An example of a SWOT analysis, and how to assess your business' strengths, weaknesses, opportunities and threats.
Change management
Change is constant in business - find out why you should manage it, and how to prepare your staff and business for change.
What is change management?
Introduction to organisational change management and its role in creating and sustaining a successful business.
Types of organisational change
Discover the different types of change in business, and their impact on individuals, groups and the whole organisation.