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Align IT with your business strategy
Find out why aligning your IT with your business priorities maximises the return on your IT investment.
Carry out a technology needs assessment
How to carry out a technology needs assessment and make IT purchases and decisions that support your business objectives.
Advantages of IT training for your business
Find out about the benefits of IT training and its impact on productivity, efficiency and your business bottom line.
Assess the health and safety risks in your business
How you can assess the risks in your business and work to reduce them by carrying out a proper risk assessment that identifies and minimises safety hazards.
Identify health and safety hazards
How to identify any potential causes of harm or injury in your workplace as part of a risk assessment by walking around, looking at records and talking to staff.
Evaluate health and safety risks and decide on precautions
Assessing the risks at your place of work and developing systems to avoid these hazards and accidents such as issuing protective equipment or reducing exposure.
Measure and benchmark your website performance
How to monitor and benchmark the performance of your website and use this data to improve your customers' experience.
Set up an e-commerce website (video tutorial)
Watch our quick video tutorial to learn how to build your e-commerce website, what to put on it and the laws you must follow when selling online.
Test and launch your website
How to successfully test and launch a website, carry out staff training and what to do after the launch.
Website maintenance: options and requirements
Businesses should keep their websites secure, accurate and up-to-date - here's why and how to do it.
Safe manual handling at work
Protecting employees from the risks of carrying, lifting, pushing and pulling loads by assessing and reducing the risks and ensuring staff are properly trained.
Key health and safety management legal obligations
Staying up to date with your legal responsibilities for health and safety to protect staff, customers and visitors, have liability insurance and have a policy.
Control and review your health and safety management systems
Keeping records and driving continual improvement of health and safety management through setting targets, regular reviews and audits.
Customer relationship management
Introduction to customer relationship management, the systems available, and how they can help you to improve sales and productivity.
Data protection and cloud computing
What you need to know about cloud privacy and securing your business and customers' data in the cloud.
Disadvantages of cloud computing
Understand the disadvantages of cloud computing and learn how to protect your business against common risks, including data breaches.
Cloud applications for small business
What to look for when selecting a cloud computing service, application or provider.
Cloud downtime and business continuity
How to plan for cloud services downtime, mitigate risks to your business or use cloud as a business continuity solution.
Tips for moving your business to the cloud
How to migrate your operations into the cloud and assess services and providers for your business.
Advantages of cloud computing
Understand the advantages of cloud computing and get the most out of your business technology.