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Business growth support in Fermanagh and Omagh
Council and local organisation support and opportunities to grow your business in the Fermanagh and Omagh area
Telemarketing
How to get started in telemarketing and how to create a successful telemarketing programme.
Measuring the success of your telemarketing campaign
Measuring the various factors of your telemarketing campaigns will show you if it's been successful.
Telemarketing methods for targeting customers
How to contact customers, use an agency, and other activities to improve your business.
Advantages and disadvantages of telemarketing
The advantages and disadvantages of telemarketing for your business including providing a personal service and legal risks.
How to start telemarketing in your business
An overview of telemarketing and how to get started including finding your target audience, whether you should outsource and the costs of telemarketing.
What is telemarketing?
Definition of telemarketing and what it can be used for, including the difference between outbound and inbound telemarketing.
Telemarketing planning
How to determine the target audience for your telemarketing campaign, and how to choose a service provider.
Targeting consumer audiences using telemarketing
How to target the correct audiences when planning telemarketing campaigns.
Telemarketing scams and legal issues
How you can protect your customers when telemarketing, and telemarketing legalities and scams to be aware of.
Personal protective equipment exemptions
Check if personal protective equipment exemptions apply or if there is an exemption such as equipment for playing competitive sports or non-protective clothing.
Appoint a competent person for health and safety
Your legal duty to appoint a competent person to advise on health and safety, including external sources of help and how to choose the right person.
Train staff to avoid repetitive strain injury
Training your staff in order to minimise the risks from repetitive strain injury by teaching them to be aware of the symptoms of RSI and reduce risks.
Causes of repetitive strain injury at work
The types of activities that can lead to repetitive strain injury, and types of worker that are particularly at risk including risks from cold and vibration.
Types of PPE: eyewear
Providing the correct level of eye protection for your workforce and yourself including equipment such as goggles, what to consider and who will need it.
Health and safety management standards
What management systems are and key health and safety standards from the British Standards Institution (BSI), including BS OHSAS 18001, 18002 and BS 18004.
Product compliance when placing certain goods on the Northern Ireland market
Guidance for businesses on EU market surveillance rules that apply to certain products placed on the Northern Ireland market.
Digital marketing plan - situation analysis
Describe the environment in which your business operates and carry out a SWOT analysis to highlight your strengths, weaknesses, opportunities and threats.
Digital marketing plan - executive summary
How to write your executive summary - the summary of key issues you will need to include in your digital marketing plan including, objectives and tactics.
Developing your digital marketing plan
Key steps to take when developing your digital marketing plan including identifying your target audience, understanding your competitors and setting objectives.