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The different ways to enter overseas markets
An overview of your options for entering overseas markets.
Advantages and disadvantages of using an overseas agent
An overseas sales agent can be a low-cost option, but you need to choose carefully.
How to keep business accounts
Different ways of keeping small business accounts, including spreadsheets and accounting software packages.
Absence and sickness policies: what to include
An overview of what to include in absence and sickness policies.
Managing absence and sickness: five things you should know
Top tips to help employers effectively manage unexpected workplace absence.
Key features of accounting packages
Understand the key features of accounting software, and how they could meet your business' specific needs and requirements.
Improve network security with VPN and firewalls
How to use virtual private networks (or VPNs) and firewalls to improve the security of your business' wireless network and wireless networking devices.
10 tips for better wireless network security
Best practices for protecting corporate wireless networks and ensuring the best possible level of WLAN security.
Wireless networking standards
Different types of WLAN standards, including IEEE 802.11 and Wi-Fi 6, and how they keep your business devices and network operating safely, quickly and properly.
Benefits of an absence and sickness policy
Productivity, morale, and staff retention can be improved with clear workplace policies on absence and sickness.
Employee absence due to bad weather
Flexible working and other issues you may have to tackle during bad weather.
Advantages and disadvantages of opening an overseas operation
A local office, subsidiary company or joint venture offers great flexibility.
Customer rights for unsatisfactory services
Customers' rights if services are unsatisfactory or overdue, or costs are unreasonable, and the obligations of service providers including the information they must supply.
Writing fair contract terms: seven top tips
Put yourself in you customer’s shoes when writing a contract - here are some of the key things to consider to help you communicate clearly and avoid disputes
Customer rights: key terms, laws and organisations
A list of key customer rights terminology made simple including terms such as consumer, reasonable, Consumer Credit Act and Financial Conduct Authority.
Consumers' rights and distance sales
Understand consumers' rights when you sell goods or services online, by mail order or over the phone including the 14 cooling-off period – there are some exemptions.
Customers' rights to reject goods and claim refunds
What customers are entitled to do if they believe goods are inadequate including when they have the right to reject good and get a refund from the business.
Overseas supplier contracts
Overseas supplier agreements should cover pricing and trading terms in great detail, to ensure they offer the best way of avoiding disputes.
Factors to consider when choosing a web hosting provider
Key considerations when choosing a web hosting plan include your website's functionality, performance and reliability.
What is website hosting?
How does web hosting work and what's involved in getting your small business website online.