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Impact of cyber attack on your business
Understand the impact of cyber attacks on businesses and their finances, reputation and consumer confidence.
Create your sales plan
How a sales plan will help you to sell your product or service
Online selling
How your business can successfully use the internet to sell its products or service including creating an online shop and marketing online
Examples of popular open source products and types
Common types of open source software and examples of applications for small business accounting, project management, etc.
Choosing computer hardware for your business
Key things to consider when you choose and buy computer hardware for your business.
Promoting your business online
Low-cost ways to promote and market your business, products or services on the internet.
If you cannot pay your tax bill on time
You must arrange to pay your tax bill with HM Revenue and Customs (HMRC) if you either miss a payment or know you cannot pay on time
Recycling waste in your hotel
The benefits of recycling waste in your hotel, and consideration for starting a recycling scheme including which materials are suitable for recycling
Distance selling
The rules and regulations on distance selling (eg phone, mail order, online) and how to do it effectively.
Selling through retailers, wholesalers and other distributors
The benefits of selling to intermediaries and the key points to consider including how to manage your distributors.
Making your sales channels work together
How to manage your sales channels to increase sales including reviewing each channel and supporting them with advertising.
Reaching customers overseas
Reaching customers in overseas markets and the challenges you should consider such as resources, research and local laws.
Advantages and disadvantages of face to face sales
The costs and benefits associated with selling in person such as building personal relationships and persuasion.
Material efficiency and reducing waste in your hotel
How to reduce waste and use materials more efficiently in areas across your hotel including procurement and office, bedroom, kitchen and cleaning consumables
Save water in your hotel
Use water more efficiently in your hotel in guest rooms, catering, laundry, swimming pools and grounds maintenance, investigate alternative water sources
Ten top tips for resource efficiency in your hotel
Easy-to-follow tips for improving energy, water and materials efficiency and reducing waste in your hotel, from controlling bedroom temperatures to recycling
Why change your business structure?
Reasons for changing your business structure
Tax implications of family succession
Pass shares to family members tax-efficiently, maximising relief for Capital Gains Tax and inheritance tax.
Energy efficiency in your hotel
Save money, enhance your reputation and help the environment by making your hotel more energy efficient through best practice environmental techniques
Common legal structures for businesses
An overview of the most common legal structures for businesses