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Control the quality of your stock
Stock and batch tracking, checking goods and the British Standards Institute scheme for quality management
How much stock should you keep?
Advantages and disadvantages of keeping either plenty of stock or very little
Stock control methods
How to control stock through reviews, minimum levels, using batch control and first in first out systems
Stock control systems - keeping track manually
Using inventory listing, stock codes, stock books and a simple re-order system to manage your stock
Stock control systems - keeping track using computer software
Sales order processing, automatic stock monitoring and how to choose the right stock control system
Using the internet for business
Reasons for using the internet in business, main considerations and common pitfalls businesses should be aware of.
Advantages of using internet in business
Using internet in business can increase your profits, reduce costs and help you work more productively.
Types of e-commerce business models
Basic e-commerce models are business to business (B2B) or business to consumer (B2C), although other models exist.
Email and internet acceptable use policy
An acceptable use policy can help limit risks and data breaches, ensure compliance and protect your business reputation.
Advantages and disadvantages of using email for business
Understand the key benefits and downsides of using email for business, and how to use email technology more effectively.
Using email for business communication and marketing
Different ways you can use email to enhance your business operations, including marketing and communications.
Internet and email security issues
Understand the threats to your business from the internet and email usage, and ways to safeguard your business.
How to report a cyber crime
Find out where and how businesses can report online fraud, cyber security incidents and other types of cyber crime.
Different types of cyber crime
Understand the common ways cyber criminals may attack your business, how cyber attacks work and how they might affect you.
Cyber security risk management
How to manage cyber security risks to your business, create security policies and practices, and use cyber insurance.
Reasons behind cyber attacks
Find out why cyber criminals target businesses and what assets (financial or otherwise) may be at risk from attacks.
Cyber security incident response plan
How to respond to a cyber attack and develop an effective cyber incident response plan for your business.
Cyber security breach detection
How to know if your business is under a cyber attack, and what to do to contain or control a cyber breach.
Who does the UK GDPR apply to?
Understand the difference between data controllers and processors, and how the UK GDPR applies to each group.
Data protection principles under the UK GDPR
Key UK GDPR principles include lawfulness, fairness and transparency, purpose limitation, data minimisation, accuracy, storage limitation, security and accountability.