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Benefits of health and safety management systems
Management systems help control risk, reduce costs and improve your reputation, other benefits include increased morale and possible lower insurance premiums.
Skills and training for company directors
Extra training that may be needed to fulfil the duties of a company director.
Leadership skills for business owners and directors
Skills that directors and business owners need to develop to be effective leaders.
Strategy skills for business owners and directors
How strategy can help your business, and how to use SWOT and gap analyses to determine business strategy.
Cost of living: Support and advice for small businesses
Sources of support and funding to help Northern Ireland businesses.
Using a sales agent
Advice on using an outside agency to sell your products and services, and the legal issues this can raise.
Types of director, their duties and employment status
Detailing the different types of company directors, their duties and employment status
Choosing a director
Check that directors you plan to appoint have the right skills and expertise
Appointing and paying company directors
Dealing with company directorial appointments and deciding on how to pay them
How to recruit directors
How to find and recruit company directors
Effectively manage your company directors
Ensuring your directors perform to the best of their ability by using inductions, appraisals and training courses
Responsibilities for maintenance of commercial properties
Division of responsibilities between landlords and tenants for maintenance and repair of commercial premises.
Health and safety responsibilities in rented business property
Who is responsible for health and safety duties for rented business premises.
Types of outsourcing services
Common types and examples of outsourcing services, including disruptive outsourcing solutions.
Create your sales plan
How a sales plan will help you to sell your product or service
Online selling
How your business can successfully use the internet to sell its products or service including creating an online shop and marketing online
Paying overseas suppliers
How to pay international invoices and overseas suppliers - common payment methods, their pros and cons, and foreign currency issues.
Distance selling
The rules and regulations on distance selling (eg phone, mail order, online) and how to do it effectively.
Selling through retailers, wholesalers and other distributors
The benefits of selling to intermediaries and the key points to consider including how to manage your distributors.
Making your sales channels work together
How to manage your sales channels to increase sales including reviewing each channel and supporting them with advertising.