Search results
How business rates are calculated
How rates are calculated for business premises and how to get an idea of what your rate bill may be.
Rates for licensed premises
How business rates are calculated for licensed premises and how this differs from other types of non-domestic properties.
Rates for retail units
How business rates are calculated for retail units and how this differs from other types of non-domestic properties.
Business rates: moving to new or additional property
Find out how much you may have to pay in business rates when moving to or building new business premises.
Business rates: valuation of a new property
What you should do to get a valuation of your newly built business property.
Your responsibilities if you sell services
Find out your responsibilities when you sell services including providing services with care and skill within a reasonable time and for a reasonable charge.
Age-restricted video and game sales
Age-restrictions, ratings and classifications for video works such as films and video games.
Market research and market reports
How to use market research and market reports to understand your marketplace, your customers and their behaviour for better targeting.
Difference between quantitative and qualitative research
The main differences between qualitative and quantitative field research and the basics of using each for your business’ market and customer research.
Primary and secondary market research
Sources of information you can use to learn more about your market business libraries, trade associations, business news and your own data.
What products and services are age-restricted by law?
Products and services that may only be sold to people above a certain age in Northern Ireland – including minimum ages.
Selling age-restricted products online
How to comply with the law when you sell age-restricted products such as alcohol and tobacco online.
Prevent underage sales
Age verification systems to help your businesses prevent underage sales, including accepted forms of ID and how to refuse sales.
Age-restricted sales
Rules and regulations for selling age-restricted products and services, including tobacco and alcohol, as well as steps to prevent underage sales.
Selling tobacco and nicotine inhaling products
Guidance on preventing the sale or display of tobacco and nicotine products, such as e-cigarettes, to anyone under the age of 18.
Six tips for successful primary market research
When you carry out field research to gather market information – ask the right questions, talk to the right people, interpret carefully and be impartial.
Customer research: what you need to know
The key things to find out about your customers and the factors that influence their buying decisions including loyalty, satisfaction and service.
Should I use a market research agency?
How to choose between alternative methods of completing field research and how to find professional researchers if you decide to outsource your field research.
Market trends and competitor intelligence
Key things to find out about your market to remain competitive including the demand for your product or service, market trends and competitors’ plans.
Three market research pitfalls to avoid
Points to bear in mind while utilising the published market data you've gathered: be cautious about out-of-date information and misleading averages.