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Fulfilling online orders
Fulfilling orders involves quick delivery for both digital downloads and physical products, with fulfilment services managing the entire process efficiently.
How to deliver online orders to meet customer expectations
Points to consider when setting up a fulfilment service that meets your customer's expectations including personalised orders and delivery status tracking.
Increase your market share
How to increase sales and profit from existing customers, break into new markets and increase your overall share.
Assess your customer base
Getting the right understanding of your customers and who they are to grow your market share.
Advertising
Why every business should consider the possible benefits of advertising, how to get the most from it, types of advertising and the pros and cons of each.
Finding out about private and public contracts
Where to search for private and public sector contract tender opportunities for your business.
Understand the tender requirements
How to identify what a client is hoping to get from the tendering process and whether it will be worthwhile for your business to submit a bid.
Five top tips for public sector tenders
Tips and advice on how to make your public sector tender bid a success, such as starting with smaller contracts and spotting opportunities early.
Tender for public sector contracts in Great Britain and Ireland
How you can find and compete for public sector contracts, and understand the procurement processes used in Great Britain and Ireland.
Tender opportunities in Great Britain and Ireland
What opportunities may be available for businesses in Great Britain and Ireland and how public procurement works.
The procurement process
Learn about the typical procurement processes involved in bidding for a public sector contract.
Find out about public sector contracts in Northern Ireland
Find Northern Ireland public sector tenders and more contracts across the EU.
The tender process in Northern Ireland
The Northern Ireland public sector tendering process and Construction & Procurement Delivery (CPD).
Northern Ireland public sector contract rules
How EU rules govern how Northern Ireland public sector contracts are advertised and processed.
Understanding social value in public procurement
What social value is in public sector procurement, how you demonstrate it in a tender submission and what resources are available to assist your business.
Competing fairly
How to ensure your business complies with competition law.
Report a business cartel
How to notify the Competition and Markets Authority of cartel activity such as price fixing, bid-rigging, output restrictions or sharing markets
What is a cartel?
An overview of how a cartel is defined by law and the penalties you and your business could face if it trades in one
Price-fixing and other anti-competitive agreements
The law relating to price fixing and other agreements between businesses to restrict competition
Competition law
Understand how the Competition Act 1998 and the Enterprise Act 2002 affect your business