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When can shops open on Sundays in Northern Ireland?
How Sunday trading laws affect large retail businesses in Northern Ireland and the hours they are permitted to open.
When can shops open on Easter Sunday and Christmas Day in Northern Ireland?
Christmas and Easter holiday trading laws for retail businesses in Northern Ireland.
Seasonal and Sunday trading
How businesses can adapt to peak trading seasons and comply with Sunday trading regulations.
Considerations for seasonal businesses
Managing cashflow, marketing, stock control and staffing in your business during seasonal peak periods.
Adapt your marketing strategies for seasonal trading
Adapt your marketing strategy to maximise sales during seasonal holiday periods.
Consumer rights and protection
Guidance on the rights of consumers and your legal obligations when selling goods and services
Cost-plus versus value-based pricing
The pros and cons of setting prices linked to costs or pegging prices against the benefits you offer customers.
Different types of pricing tactics
Take advantage of different pricing strategies including discounting, odd value pricing, loss leaders, skimming, penetration.
Raising or lowering prices
How to analyse the impact of price changes and explain them to customers and the considerations to take before raising or lowering prices.
Business to business transaction rights
Basic rights when buying or hiring goods and services that can be excluded from contracts between businesses (as opposed to between businesses & consumers).
The Unfair Contract Terms Act
Restrictions on business-to-business contracts - exclusion clauses and the test of reasonableness and how these apply to your business, including sole traders.
Use terms and conditions to get more from your supplier
When buying goods or services from another business, try to negotiate with your suppliers to include contract terms and conditions that benefit your business.
Remedies for breach of supplier contracts
What to do if the goods or services you purchase don't match the contract you've agreed with your supplier and what laws apply in these situations.
Terms and conditions when buying goods and services from another business
Businesses buying goods or services from another business should make sure the seller hasn't inserted any exclusion clauses and left you at a disadvantage.
Terms and conditions for IT and online contracts
Advice on protecting your intellectual property with contacts when procuring certain IT services and on checking how web-based contracts will be concluded.
Consider the full life cycle in environmental claims
Consider whether selective environmental claims about a product or service may give an overall misleading impression.
Substantiate your environmental claims
Businesses should provide evidence, which can be verified, to support their objective or factual environmental claims.
Truthful and accurate environmental claims
How to avoid misleading consumers by giving them an inaccurate impression, even if those claims are factually correct.
Open and transparent environmental claims
The environmental claims your business makes must not omit or hide important information from consumers.
What do businesses need to do when making environmental claims?
Responsibilities when making environmental claims and what can happen if you don’t comply with consumer protection law.