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How long does bankruptcy last?
Bankruptcy lasts a maximum of 12 months but there is the option to end bankruptcy early or you may incur a delayed discharge by the Court.
Bankruptcy restrictions
Overview of bankruptcy restrictions that are placed on a person who is declared bankrupt.
Product safety corrective action, recalls and incidents
Your legal duty for ensuring products are safe and actions you must take when there are problems.
Placing manufactured goods on the Northern Ireland market
Find out the EU rules relating to the placing on the market of manufactured goods.
Demonstrating product safety compliance
Rules for demonstrating compliance with product safety law, including record keeping and reporting.
Five ways to manage your client-agency relationship
Five steps to manage the relationship with your advertising agency including maintaining regular contact and setting confidentiality agreements.
Hiring an advertising agency or an in-house employee
Understanding the differences between hiring an advertising agency or an in-house employee to deliver on your marketing outputs.
Negotiate a contract with an advertising agency
What to include in your advertising agency contract: including contract length, campaign details objectives and payment terms.
Checklist: choosing an advertising agency
Help your business find the best advertising agencies by checking memberships, specialisations, past campaigns and client history.
Setting an advertising budget
How to set the right budget for your advertising campaign, and how to measure its effectiveness as a part of your overall marketing spend.
Choosing a PPC agency
When to use a pay-per-click agency and how to find one including a list of the qualities and skills a good agency should have.
Work with an advertising agency
How to choose, manage and get the best strategic, sales, and campaign support from the right advertising agency for your business.
Choose an advertising agency
Choose an advertising agency that suits your business and that will help you achieve your goals.
Winning new business top tips
Top tips for winning new business in Northern Ireland, from preparing your business for new opportunities to winning new business abroad.
Manage your customer service
Use customer contact, feedback, customer research, dealing properly with complaints and loyalty schemes to retain customers and increase your sales.
Diversify your business
The risks and rewards of developing new products for new markets while trading.
Sell into new markets
How to break into new market share with clear goals, research, targeted marketing, and strategic partnerships.
The benefits of measuring your customer service performance
Use metrics to measure your customer service performance with a view to building on your successes.
Use customer service to increase sales
Finding new ways of selling to existing customers is easier than finding new customers to sell to, try tactics like follow-up calls and free helplines.
Understand your customers better
Use key indicators like sales renewal rates and complaints to monitor your current level of customer service with a view to building on your successes.