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Benchmark your business performance
Use benchmarking to measure your business performance against that of your competitors as a focus for your growth strategy
Set business performance targets
How to move from performance measurement to target-setting in order to help your business improve and grow
Customer focused performance measurement
How to gather and manage information to help your business attract, retain and sell to customers
Competitor analysis
Performance metrics you can use to analyse your competitors, and how to use this information to inform your business decisions
Grants and government support
Find and secure grants and government support to help start up and develop your business
Is my business ready to grow?
Common reasons why you may want to grow your business and how to tell if you're ready to expand.
Business banking
How to choose and manage a business bank account. Debit and credit cards for your business. Using payment cards to buy and sell goods or services. Accepting online payments. Foreign currency and exchange risks. ...
Insurance
Get the right insurance for your business. Insure your business and assets - general insurances. Insure your business - people, life and health. Liability insurance. Insurance for international trade. ...
Debt recovery
Ensuring customers pay you on time. Recover your debts. Calculate the interest due on an unpaid debt. Formal requests for payment: statutory demands. Get help and advice about your debt problems. Recover debt through court. ...
Managing suppliers and payments
Manage your suppliers. Invoicing and payment terms. Getting paid when selling overseas. Credit checking your customers and setting credit limits. Factoring and invoice discounting: the basics. Ensuring customers pay you on time. ...
Manage your cashflow
Cashflow management: the basics. Decide whether to lease or buy assets. Identify potential cashflow problems. Invoicing and payment terms. Factoring and invoice discounting: the basics. Credit checking your customers and setting credit limits. ...
Marketing your product or service overseas
Ideas for how to market your product or service overseas.
Assess export market opportunities
Researching and adapting to customer requirements and the business environment in overseas markets
Selling and distribution in overseas markets
Look at different ways of selling and distributing overseas.
Transport considerations when exporting
The transport options that are available to exporters and their insurance requirements.
Working effectively with different cultures
How to approach other cultures respectfully and effectively.
Ten key steps to successful exporting
Tips for how to improve your chances of exporting successfully
Choosing the right export markets
Focusing on export market opportunities that suit your strengths.
Manage export contracts and logistics
Understanding export contracts, delivery and payments.
Plan your export market entry strategy
Choosing the right distribution channels and ways of promoting your product in overseas markets.