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Advantages of using internet in business
Using internet in business can increase your profits, reduce costs and help you work more productively.
How to build a secure extranet?
How to create an extranet site for your business, taking into account functionality, technical considerations, hosting and costs.
How to set up a company intranet?
How to plan and set up your intranet, taking into account functionality, technical considerations, hosting and costs.
Internal or external intranet hosting
Advantages and disadvantages of hosting your intranet internally or externally.
What is an extranet?
Best practice on company extranets - what are they, why should you have an extranet in your business and how to make it a success.
Benefits of extranet
Discover the key advantages of extranet to your business, including cost savings, greater quality of service and efficiency in business processes.
Content management for intranets and extranets
How a content management system can help in updating and publishing information on an intranet, extranet or website.
Benefits of email and the internet
Discover the advantages of using the internet and email when doing business or advertising online.
Business phones: buyer's checklist
Use our checklist to help you determine your requirements and buy the best phone system for your business.
Advantages and disadvantages of VoIP
How Voice over Internet Protocol works, what are the benefits of VoIP, and how to use it to your business' advantage.
Handling higher volumes of incoming calls
Use automated telephony features such as call distribution or automatic attendants to handle a high volume of calls.
Computer telephony integration (CTI)
What is computer telephony integration or CTI, and how integrating telephone and IT systems can benefit your business.
Basic telephony functions
Six essential functions of office phones systems, and how best to use them to benefit your business.
Advantages and disadvantages of mobile phones in business
Pros and cons of using mobile phones and tablets in the workplace, and possible risks to your business.
Sample telephone usage policy
How to write an acceptable telephone usage policy for your business to ensure that you include all the key terms.
Choose the right telecoms supplier
Key things to consider when selecting a supplier for your business' telecoms service.
Using your mobile in EU and EEA countries
How leaving the EU has affected mobile roaming in EU and European Economic Area (EEA) countries.
ISP service level agreements
What are ISP service level agreements, what needs to be included and how to use SLAs to ensure your business internet is reliably up and running.
Small-scale chemical storage - cabinets, shelves and vehicles
How to correctly store chemicals in cabinets, cupboards, shelves or vehicles to prevent contamination or pollution.
How to market your recycling services
Marketing activities your recycling business could use to reach new customers and how to follow up to close a sale.