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Types of e-commerce business models
Basic e-commerce models are business to business (B2B) or business to consumer (B2C), although other models exist.
Promoting your business online
Low-cost ways to promote and market your business, products or services on the internet.
Email and internet acceptable use policy
An acceptable use policy can help limit risks and data breaches, ensure compliance and protect your business reputation.
Advantages and disadvantages of using email for business
Understand the key benefits and downsides of using email for business, and how to use email technology more effectively.
Using email for business communication and marketing
Different ways you can use email to enhance your business operations, including marketing and communications.
Internet and email security issues
Understand the threats to your business from the internet and email usage, and ways to safeguard your business.
Business phone systems
How to choose a new telephone system for your business, replace or expand an existing one, or switch to VoIP or virtual PBX.
Using personal data in your business or other organisation
Find out what action you may need to take regarding data protection and uninterrupted data flows with the EU/EEA.
Registering and renewing .eu domain names in the UK
Find out what you need to do if you hold a .eu domain or want to register one.
Statutory pay and leave
Various types of statutory pay and leave for sickness, maternity, paternity and adoption
Tax agent authorisation
How to gain authorisation to deal with HMRC on behalf of a client
Tax agents and advisers forms, manuals and reference material
Access the tax forms, manuals and reference material needed when dealing with HMRC on behalf of your client
Chemicals and waste
Regulations for trading in the chemicals sector
What is Six Sigma?
How implementing Six Sigma on a project-by-project basis can improve quality and reduce waste in your business.
Process efficiency to cut waste
How reducing waste in your operational processes by using Lean Thinking and Six Sigma can benefit your business.
Using and managing solvents
How to reduce, monitor and manage the use of solvents in your business to reduce environmental impacts and costs.
What are Lean methods?
The origins of lean methods and using lean tools to maximise the use of resources in your business processes.
Support and advice for waste issues in Northern Ireland
Northern Ireland sources of advice and support to meet waste obligations and improve your environmental performance.
What is an environmental review?
An environmental review is a three-stage process of assessing environmental performance and making improvements.
Solvent limits in paints and varnishes
Check that paints and varnishes you manufacture, import, distribute or sell comply with relevant solvent limits.