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Selling online: consumer contracts
Understand the laws applying to online contracts including the formation of online contracts, essential terms, electronic signatures and digital certificates.
Online selling laws to protect consumers
Understand the legislation in force designed to protect consumers when making online purchases including rules on consumer contracts and financial services.
Customers' rights to reject goods and claim refunds
What customers are entitled to do if they believe goods are inadequate including when they have the right to reject good and get a refund from the business.
Avoiding unfair standard terms in contracts
How to use fair standard terms when entering into a contract with your customer - either written or verbal, including examples of unfair terms and exceptions.
Trade and treat customers fairly
How to comply with regulations that require you to treat customers, make contracts and trade fairly during the sale or supply of products and services.
Legislation affecting the sale of goods
Your customers' legal rights when they buy goods from you, the limits to these rights and how you can comply.
V2X Innovation programme bi-directional charging demonstrations
Funding for small scale demonstrations of novel vehicle to everything energy technology providing storage and flexible services.
Newry, Mourne and Down consultation: performance improvement objectives 2023-24
Have your say on Newry, Mourne and Down District Council’s proposed improvement objectives for 2023-24.
Price comparison rules: recommended retail prices, sales, offers
Comparing your selling prices with another price such as a recommended retail price or a pre-printed price, sale and event prices or free offers.
Avoid misleading pricing information
Matters that businesses need to be aware of so that the price information they give to consumers isn't misleading such as including VAT.
Price comparison rules: perishables, distance sales, further reductions
Making price comparisons in special cases such as perishable goods and distance contracts, and making a series of price reductions over time.
Price comparison rules: conditional and introductory offers
Making price comparisons during promotions such as introductory offers, offers that are conditional on factors like quantity and special customer groups.
ICO and NCSC outline six reasons to report a cyber attack
Agencies warn of the impact of unreported incidents, and dispel common myths that can discourage organisations from reporting attacks.
Innovate UK KTP Awards 2023
Entries open for the annual celebration of the most positive impacts of Knowledge Transfer Partnerships.
Going Dutch early stage exporter programme
Take your first steps in exporting to Europe.
Non-Domestic Smarter Tariff Comparisons Innovation Programme
Supporting innovation to determine the feasibility, development and demonstration of smarter tariff prototype tools.
Faraday Battery Challenge Round 6
Apply for a share of up to £10 million for innovation in battery technologies for electrification.
Belfast Business Idea Award 2023
This competition is designed to unearth, recognise and help fast track the best business ideas in Belfast.
Distance selling
The rules and regulations on distance selling (eg phone, mail order, online) and how to do it effectively.
Learn how to manage and approach mental health in the workplace
Webinars to provide employers with advice and support on dealing with stress, fatigue and burnout in the workplace.