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Plan your business IT systems
How to evaluate your technology needs, devise an IT strategy and choose the right IT solutions to create business value.
Choose an IT supplier for your business
How to choose an IT supplier for your business, understand IT maintenance and support contracts, and make the most of your IT investment.
Factors to consider when choosing a web hosting provider
Key considerations when choosing a web hosting plan include your website's functionality, performance and reliability.
Pros and cons of in-house hosting
Advantages and disadvantages of hosting your business website in-house, and resources needed to maintain your own web servers.
What is website hosting?
How does web hosting work and what's involved in getting your small business website online.
Pros and cons of using ISP for hosting
How to use an internet service provider to host your website, and assess the benefits of shared vs dedicated hosting.
Difference between a domain and web hosting
Understand the difference between a domain name and web hosting, and how they make your website accessible to your customers.
Website hosting options
Understand the different types of web hosting, their advantages and disadvantages, and how to find the right hosting solution for your business.
IT training and learning needs analysis
Find out how to carry out a training and learning needs analysis to work out what IT skills your business needs.
Different types of IT skills
Overview of the various IT skills required in business, including those for operating computer systems and IT infrastructure.
Review the effectiveness of your IT training
How to carry out a training review to evaluate the effectiveness of training and its impact on staff capabilities.
IT skills and support for your staff
How to identify the type of IT skills your business needs and train your staff to use IT systems efficiently.
Best practices for accessible websites
Find out how to comply with accessibility legislation and make your website accessible to users with a wide range of abilities.
Web accessibility issues
If your business has a website, it should be accessible to disabled users for ethical, commercial and legal reasons.
Characteristics of a user-friendly website
Understand why usability matters in web design and how to design your website to meet user requirements.
Main technical issues in web design
Find out how browsers, screen resolutions and download speeds affect website design.
Business websites: legal requirements
Understand the laws and regulations affecting websites, including those that require you to publish certain information on your business website.
Planning your website
How to set clear objectives for your website, plan its purpose and work out its structure, design and content.
Website hosting and management
Customer support, content maintenance, server security and other features you may want to factor into choosing a web host.
Cloud hosting
What is cloud hosting, what are the advantages of hosting your website on cloud servers, and the risks involved.