Search results
What is an extranet?
Best practice on company extranets - what are they, why should you have an extranet in your business and how to make it a success.
Benefits of extranet
Discover the key advantages of extranet to your business, including cost savings, greater quality of service and efficiency in business processes.
Content management for intranets and extranets
How a content management system can help in updating and publishing information on an intranet, extranet or website.
Benefits of email and the internet
Discover the advantages of using the internet and email when doing business or advertising online.
Business phones: buyer's checklist
Use our checklist to help you determine your requirements and buy the best phone system for your business.
Advantages and disadvantages of VoIP
How Voice over Internet Protocol works, what are the benefits of VoIP, and how to use it to your business' advantage.
Handling higher volumes of incoming calls
Use automated telephony features such as call distribution or automatic attendants to handle a high volume of calls.
Computer telephony integration (CTI)
What is computer telephony integration or CTI, and how integrating telephone and IT systems can benefit your business.
Basic telephony functions
Six essential functions of office phones systems, and how best to use them to benefit your business.
Advantages and disadvantages of mobile phones in business
Pros and cons of using mobile phones and tablets in the workplace, and possible risks to your business.
Sample telephone usage policy
How to write an acceptable telephone usage policy for your business to ensure that you include all the key terms.
Choose the right telecoms supplier
Key things to consider when selecting a supplier for your business' telecoms service.
Using your mobile in EU and EEA countries
How leaving the EU has affected mobile roaming in EU and European Economic Area (EEA) countries.
Price comparison rules: recommended retail prices, sales, offers
Comparing your selling prices with another price such as a recommended retail price or a pre-printed price, sale and event prices or free offers.
Avoid misleading pricing information
Matters that businesses need to be aware of so that the price information they give to consumers isn't misleading such as including VAT.
Price comparison rules: perishables, distance sales, further reductions
Making price comparisons in special cases such as perishable goods and distance contracts, and making a series of price reductions over time.
Price comparison rules: conditional and introductory offers
Making price comparisons during promotions such as introductory offers, offers that are conditional on factors like quantity and special customer groups.
ISP service level agreements
What are ISP service level agreements, what needs to be included and how to use SLAs to ensure your business internet is reliably up and running.
ICO and NCSC outline six reasons to report a cyber attack
Agencies warn of the impact of unreported incidents, and dispel common myths that can discourage organisations from reporting attacks.
Innovate UK KTP Awards 2023
Entries open for the annual celebration of the most positive impacts of Knowledge Transfer Partnerships.