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Tourist accommodation booking terms and conditions
Terms and conditions set when a guest makes a booking form a legal contract, will normally cover booking, pricing, cancellation policies and more.
Advantages and disadvantages of online travel agents
The pros and cons of selling rooms through online travel agents and booking websites for hotels, Bed and Breakfasts and other accommodation providers.
Choose an online travel agent to work with
The important factors you should consider when deciding to work with an online travel agent or booking website to sell rooms at your accommodation business.
Selling through online travel agents
What to consider when using online accommodation booking websites to sell your accommodation services for hotels, hostels, guesthouses and bed and breakfasts.
Tourist accommodation contracts
Best practice regarding booking contracts, cancellations and handling disputes with guests.
Tourist accommodation cancellation, charges and refunds
How to deal with guest cancellations, cancellation charges and refunds if your offer tourist accommodation.
Claiming damages when a guest cancels an accommodation booking
What you should do if a guest cancels their accommodation booking, therefore breaching a contract with you, including how to claim damages.
What if I cancel a guest's accommodation booking?
If you cancel an accommodation booking you’ve already accepted you should find them alternative accommodation or be liable for damages.
When a guest refuses the accommodation they booked
What to do if a customer refuses to accept tourist accommodation they have booked with you.
Tourist accommodation: responsibility for guest's belongings and luggage
Your responsibilities for safekeeping, and your rights to retain, your guest's belongings.
Tourist accommodation: reselling electricity, gas and utilities
The rules for reselling gas and electricity, charging for telephone calls and providing water from private supply.
Keeping a guest register in your tourist accommodation business
Why you must keep a guest register if you run a hotel, bed and breakfast, hostel or any other accommodation business, and what you need to record in it.
Data protection in tourism businesses
All tourist accommodation businesses must keep a guest register – be aware of your responsibilities to keep this data secure.
Rail trade mission to Spain: 13 – 15 June 2023
UK railway suppliers are invited to apply to join a rail trade mission to Spain.
APC - Advanced Route to Market Demonstrator 2
Up to £10m for late-stage R&D projects that help accelerate the UK towards a net zero automotive future.
New digital patents service: one year to go
The new service, launching in spring 2024, will see the process of applying for a patent dramatically transformed.
Belfast Chamber Business Awards 2023
Belfast businesses have until 8 September 2023 to apply for the Belfast Chamber Business Awards.
Creative industries to benefit from funding boost
UKRI’s investments will support research and innovation across the sector.
Alcohol Duty reforms from 1 August 2023
On 1 August 2023, the Alcohol Duty system will become simpler as the four separate taxes for beer, cider, spirits and wine is replaced.
Advantages and disadvantages of email marketing
Email marketing can be a cost-effective way to reach your audience that can drive results, consider the pros and cons to make it work for your business.