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Quality management statement template
Sample quality management policy document with tips on writing a quality policy statement for your business.
Payment card security measures
Fraud prevention techniques and your obligation to protect cardholder data that your business stores or transmits.
Setting up a merchant account for your business
Discover which banks offer merchant services and how to set up an account.
The costs of accepting card payments
Advice on the fees you will pay for every credit, debit or charge card transaction, and other costs to consider.
Your liability for disputed card payments
Customer refunds for fraudulent transactions and for undelivered or defective goods.
Outsourcing considerations
Prepare for outsourcing and be aware of pitfalls in areas of costs, productivity, communication and culture.
Outsourcing: seven top tips
Find best practice tips for successful outsourcing to help you make outsourcing work for your business.
Advantages and disadvantages of outsourcing
Discover the benefits and risks of outsourcing - consider them carefully to assess the potential impact on your business.
Choose an outsourcing partner
How to find the right outsourcing partner and choose a provider that can add value to your business.
Service level agreements
Service level agreements define the service that outsourcing partners are expected to provide.
Strategic issues for investment appraisal
Assessing how an investment fits into your business strategy and long-term objectives.
Online outsourcing
The advantages of using electronic outsourcing instead of conventional outsourcing.
Types of outsourcing services
Common types and examples of outsourcing services, including disruptive outsourcing solutions.
Outsourcing
What is outsourcing (or contracting out), how does it work and what are the pros and cons of outsourcing to your business.
Apply for bank finance: step-by-step
Before applying for bank finance, take a step-by-step approach so that you have the best chance of success.
Advantages and disadvantages of overdrafts
The flexibility, advantages, drawbacks and costs of using an overdraft facility.
Providing a guarantee for your loan
How loan guarantees can help you secure funding, and details of personal and limited liability.
How to avoid overtrading: example
A case study of how to avoid a situation of overtrading and the potential disaster it causes.
Balance sheets
Balance sheets show a business' assets and liabilities and can help you assess a business' financial health.
Insure against common business risks
Risks most businesses need to consider insuring against - from fire, theft and equipment failure to unpaid bills and cyber attacks.