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Strategy skills for business owners and directors
How strategy can help your business, and how to use SWOT and gap analyses to determine business strategy.
Skills and training for directors and owners
The key skills needed by business owners and directors and how these skills can be developed.
Building a management team
Key considerations when building an effective management team for your business.
Review your suppliers' performance
How to manage supplier performance, and what evaluation criteria to use when conducting supplier performance reviews.
Supplier service level agreements
Importance of service level agreements in supply chain management, key clauses and best practices.
Ending supplier contracts
Possible penalties, operational barriers and other points to consider when ending a contract with a supplier.
Best practices in supplier quality management
Understand the importance of supplier quality management and learn best practices for monitoring and improving the quality of your supply chain.
Essential Skills: developing literacy, numeracy and ICT skills
Essential Skills is a training programme that assists employees aged 16 and over in the development of literacy, numeracy and ICT skills up to level 2.
International business travel: employment contracts and policies
Make sure your employment contracts and policies are correct before sending employees overseas.
International business travel: employer responsibilities
How employers can limit risk by meeting their legal obligations to staff travelling for business to a different country.
International business travel: bringing goods or cash on your journey
Restrictions and declarations that may be required when bringing goods and currency on business trips.
International business travel: advance research and planning
Get your research and planning right to ensure the business trip is a success.
International business travel: working hours and pay
Working hours and pay issues employers need to be aware of when asking staff to travel abroad on business.
International business travel: health and safety
Learn more about health and safety and limit your risks before you send employees overseas.
International business travel: expenses
Why keeping receipts for overseas expenditure is essential to claiming expenses for business travel.
Employment businesses - content of terms with work-seekers
Terms that should be agreed with those looking to seek work.
Taking on voluntary staff
The benefits and challenges of taking on voluntary workers.
When an employee resigns
Steps to take when an employee resigns, including carrying out an exit interview and dealing with difficult situations.
Checklist: what to do when an employee resigns
Useful checklist to help employers manage the resignation process.
Resignations: conducting exit interviews
Investigate the reasons staff may have for leaving your business so you can address them and reduce staff turnover.