Search results
How to implement a quality management system
Key steps you should follow to create and implement an efficient quality management system for your business.
Project plan for ISO 9001 implementation
Prepare and plan for your ISO 9001 implementation with our free and easy-to-use project plan template.
Balanced scorecard
A balanced scorecard is a crucial tool in strategic management that allows you to measure the health of your business from four different perspectives.
Risk management
Introduction to the risk management process and the steps to help you identify, manage and minimise risk in your business
EU BPR
How EU BPR affects businesses in Northern Ireland and where to get support for your activities which fall within scope
GB BPR
Guidance on how GB BPR regulates biocidal products that are supplied or used in the Great Britain market
How to keep up to date on chemical regimes
A quick reference guide on where to obtain the latest information on European Union and United Kingdom chemical regimes
REACH - Registration, evaluation, authorisation and restriction of chemicals
What REACH is, and how you must comply with it if you supply, manufacture, use or import certain chemicals
Do you need payroll software?
Not every business needs payroll software - here's how to determine if you need a computerised payroll package for your business.
Types and examples of CRM software
Understand the main types of CRM systems and find examples of outsourced, off-the-shelf and managed CRM software solutions.
What is a customer relationship management (CRM) system?
Understand what a customer relationship management system is, how it works and how it can help you turn customer data into actionable insight.
Business benefits of CRM systems
Key benefits of customer relationship management systems that can help improve customer satisfaction, retention, acquisition and processes.
Potential drawbacks of CRM systems
Understand the potential challenges and risks of implementing customer relationship management systems, and how to avoid them.
Decide if your business needs a CRM system
Six signs that will tell you if you need a customer relationship management system for your business.
Create your CRM strategy
Understand the importance of a customer relationship management (CRM) strategy and why you should create one for your business.
How to find the right CRM supplier
Key questions to ask potential suppliers when choosing a customer relationship management solution.
Payroll software
Find out how payroll software systems can help you pay your employees accurately, on time and within law.
Different types of computerised payroll systems
Different types of computer payroll systems, including basic payroll packages and fully featured online or cloud-based payroll.
Payroll software features
Features and functionality to consider when choosing payroll software, including multi-user capability and reporting options.
Advantages and disadvantages of payroll software
Compare the pros and cons of computerised payroll over manual processing to help you decide which method is most suitable for your business.