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Health and safety responsibilities in rented business property
Who is responsible for health and safety duties for rented business premises.
Impact of cyber attack on your business
Understand the impact of cyber attacks on businesses and their finances, reputation and consumer confidence.
Create your sales plan
How a sales plan will help you to sell your product or service
Environmental review staff interviews
How to talk to key people in order to understand the environmental performance of your business
Online selling
How your business can successfully use the internet to sell its products or service including creating an online shop and marketing online
Examples of popular open source products and types
Common types of open source software and examples of applications for small business accounting, project management, etc.
Choosing computer hardware for your business
Key things to consider when you choose and buy computer hardware for your business.
Promoting your business online
Low-cost ways to promote and market your business, products or services on the internet.
WEEE user responsibilities
What your business must do when you are disposing of your waste electrical and electronic equipment
Water use authorisations
When you need an authorisation or licence for taking or storing water from a surface or groundwater source
Advantages of water efficiency in business
Some of the financial and non-financial benefits of taking a sustainable approach to water use in your business
How to analyse water use in your business
How you can assess the cost of your business water use by analysing how much water you use across all operations
Advantages of reducing your vehicle emissions
How reducing vehicle emissions can benefit your business by reducing costs and improving your environmental performance.
Distance selling
The rules and regulations on distance selling (eg phone, mail order, online) and how to do it effectively.
Selling through retailers, wholesalers and other distributors
The benefits of selling to intermediaries and the key points to consider including how to manage your distributors.
Making your sales channels work together
How to manage your sales channels to increase sales including reviewing each channel and supporting them with advertising.
Reaching customers overseas
Reaching customers in overseas markets and the challenges you should consider such as resources, research and local laws.
Advantages and disadvantages of face to face sales
The costs and benefits associated with selling in person such as building personal relationships and persuasion.
Tax implications of family succession
Pass shares to family members tax-efficiently, maximising relief for Capital Gains Tax and inheritance tax.
Negotiate and close the sale
How to manage a negotiation, and ways of getting the client to commit to your product or service