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Sales follow-up and relationship building
How to develop trust by ensuring a smooth transition from order to successful delivery and beyond
Make the right sales contacts
Who you should be talking to when contacting target customers and how identify decision makers
Preparing to sell
An overview of what you need to consider before your business sells anything including sales environments and channels.
Mobile marketing and m-commerce
This guide provides an overview of SMS marketing and mobile advertising and their advantages and disadvantages.
Landlords’ responsibilities
Rules that landlords must follow when letting out property and their obligations to tenants.
Factors to consider before sales
The initial steps you need to take before you begin to sell your product or service including competition, customer base and market share
Sales promotion examples
Methods you can use to promote and price your product or service including vouchers, deals, discounts, free samples and loyalty schemes
Avoid common mistakes in sales forecast
The key things to avoid when drawing up a sales forecast including wishful thinking, not making it achievable and moving goalposts
Retail sales planning
How to prepare for retail selling, including portraying the right image, building strong customer rapport, improving the shopping experience, and driving sales.
Buy business property
Guidance and tips on buying business property in Northern Ireland including how to search for commercial premises and finance your purchase.
Security, fire and flood protection for business property
Best practice guidance for Northern Ireland businesses to minimise the risks from crime, fire, and flooding in commercial properties.
Tax breaks and finance for business property
Guidance on water charges, stamp duty, and tax reliefs for Northern Ireland commercial property.
Insurance for business property
Guidance for Northern Ireland businesses on commercial property insurance.
Rent business property
Guidance and tips on renting business property in Northern Ireland including commercial leases and landlord and tenant responsibilities.
Business premises and rates
Guidance on business property in Northern Ireland including business rates, buying and renting commercial property and managing your business premises
Property efficiency
Guidance on how businesses can reduce energy consumption and save money by making commercial premises more efficient.
Business rates
Guidance for Northern Ireland businesses on non-domestic rates, how to pay them and available rate reliefs.
Home working
Best practice guidance on using your home as a place to base your work.
Advantages and disadvantages of using commercial agents
The advantages and disadvantages of using a commercial sales agent including cost effectiveness, sales skills and experience in new markets versus a lack of control.
Sales agents and distributors
How sales agents and distributors can help you access new markets and boost your business. Learn the differences, advantages, and strategies for selling through them.