Search results
Fire drills and training
How fire safety training should effectively inform employees and give them an understanding of what to do if a fire breaks out.
Fire risk assessment
Carrying out a fire risk assessment and putting in place appropriate measures to ensure the risks are minimised.
Fire safety equipment and evacuation plans
You must be able to detect a fire quickly and have means of escape and equipment to fight the fire as appropriate.
Duties of the appropriate person for fire safety
How the responsible person must have a fire risk assessment in place and minimise risk using a fire management plan.
Fire safety responsibility
All businesses and commercial premises must have a designated person responsible for fire safety arrangements.
Fire safety: record, review and revise
Keeping and maintaining records of fire safety procedures and testing fire safety equipment.
Cost of living: Support and advice for small businesses
Sources of support and funding to help Northern Ireland businesses.
Using a sales agent
Advice on using an outside agency to sell your products and services, and the legal issues this can raise.
Responsibilities for maintenance of commercial properties
Division of responsibilities between landlords and tenants for maintenance and repair of commercial premises.
Health and safety responsibilities in rented business property
Who is responsible for health and safety duties for rented business premises.
Creative businesses and employment in Northern Ireland
Key statistics on creative industries employment, number of businesses and economic impact in Northern Ireland.
Create your sales plan
How a sales plan will help you to sell your product or service
Online selling
How your business can successfully use the internet to sell its products or service including creating an online shop and marketing online
Creative sector in Northern Ireland
Introduction to the creative sector in Northern Ireland - its sub-sectors, growth and key organisations.
Distance selling
The rules and regulations on distance selling (eg phone, mail order, online) and how to do it effectively.
Selling through retailers, wholesalers and other distributors
The benefits of selling to intermediaries and the key points to consider including how to manage your distributors.
Making your sales channels work together
How to manage your sales channels to increase sales including reviewing each channel and supporting them with advertising.
Reaching customers overseas
Reaching customers in overseas markets and the challenges you should consider such as resources, research and local laws.
Advantages and disadvantages of face to face sales
The costs and benefits associated with selling in person such as building personal relationships and persuasion.
Negotiate and close the sale
How to manage a negotiation, and ways of getting the client to commit to your product or service