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Duties of the appropriate person for fire safety
How the responsible person must have a fire risk assessment in place and minimise risk using a fire management plan.
Fire safety responsibility
All businesses and commercial premises must have a designated person responsible for fire safety arrangements.
Fire safety: record, review and revise
Keeping and maintaining records of fire safety procedures and testing fire safety equipment.
Cost of living: Support and advice for small businesses
Sources of support and funding to help Northern Ireland businesses.
Using a sales agent
Advice on using an outside agency to sell your products and services, and the legal issues this can raise.
Resource efficiency support for your hotel
Where you can get help, support and advice to improve resource efficiency in your hotel including Invest NI, the Carbon Trust and Love Food, Hate Waste
Responsibilities for maintenance of commercial properties
Division of responsibilities between landlords and tenants for maintenance and repair of commercial premises.
Health and safety responsibilities in rented business property
Who is responsible for health and safety duties for rented business premises.
Creative businesses and employment in Northern Ireland
Key statistics on creative industries employment, number of businesses and economic impact in Northern Ireland.
Create your sales plan
How a sales plan will help you to sell your product or service
Online selling
How your business can successfully use the internet to sell its products or service including creating an online shop and marketing online
Creative sector in Northern Ireland
Introduction to the creative sector in Northern Ireland - its sub-sectors, growth and key organisations.
Advantages of reducing your vehicle emissions
How reducing vehicle emissions can benefit your business by reducing costs and improving your environmental performance.
Recycling waste in your hotel
The benefits of recycling waste in your hotel, and consideration for starting a recycling scheme including which materials are suitable for recycling
Distance selling
The rules and regulations on distance selling (eg phone, mail order, online) and how to do it effectively.
Selling through retailers, wholesalers and other distributors
The benefits of selling to intermediaries and the key points to consider including how to manage your distributors.
Making your sales channels work together
How to manage your sales channels to increase sales including reviewing each channel and supporting them with advertising.
Reaching customers overseas
Reaching customers in overseas markets and the challenges you should consider such as resources, research and local laws.
Advantages and disadvantages of face to face sales
The costs and benefits associated with selling in person such as building personal relationships and persuasion.
Material efficiency and reducing waste in your hotel
How to reduce waste and use materials more efficiently in areas across your hotel including procurement and office, bedroom, kitchen and cleaning consumables