Search results
Consumer rights when buying goods
Consumers have numerous rights when buying goods, including the right to reject unsatisfactory goods and get a refund.
Create an online shop
The key issues to consider when creating an online shop and selling your products and services online, including the benefits and how to get started.
Set up an online shop with an e-commerce package
Setting up an online shop with functionality such as payment systems, catalogue management and order processing and the e-commerce packages that you will need.
Set up an online shop designed for your business
A custom-made online shop built specifically for your business can offer a good shopping experience for your customers and integrate with your systems.
Plan to set up an online shop
The practical issues involved when planning to set up your online shop, including delivery, online payments, customer care and security precautions.
Set up a basic online shop
Setting up a basic online shop and the equipment and hosting packages you will need including hosting and online payment system.
Benefits of selling online
The advantages to your business of selling online including operational cost savings, reduced processing cost, attracting new customers and gathering data.
Helping customers find your website
An outline of the techniques used to help customers find your online shop including search engine optimisation and pay-per-click advertising.
Avoid online selling pitfalls
How to avoid the problems associated with e-commerce websites, such as inaccurate information, poor navigation, late delivery and lack of customer support.
Marketing your business in Europe
How to market your business effectively in another European country, including researching your target audience and establishing new contacts.
Prevent climate breakdown: six practical steps your business can take
How your business can reduce its carbon emissions and make a genuine impact on tackling climate change right now
Lighting energy efficiency
Installing appropriate and efficient lighting systems to reduce energy costs and benefit from savings.
How to maintain your compressed air system
Maintenance procedures which can help to make sure your compressed air system runs smoothly and efficiently.
Upgrade your compressed air systems and equipment
Points to consider around efficiency and cost-effectiveness before you purchase new compressed air components.
Match lighting to the building, the layout and occupancy
Different types of business and business activity need different lighting systems for maximum efficiency.
How to draw up a compressed air action plan
A step-by-step action plan for your business to make your compressed air system more energy efficient.
Efficient zonal and sensor lighting controls
Different types of lighting control help to ensure that lights are only on when needed in your business.
Six top tips for efficient business lighting
Top tips and suggestions for improving the lighting system in your business in order to reduce energy costs.
Upgrade and refurbish lighting systems
Energy-efficient lighting systems reduce energy costs, improve light quality and comply with building regulations.
How to reduce the need for lighting
Making good use of natural lighting and reducing electrical lighting to save energy and cut costs in your business.