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Business contents insurance
Replacement as new, business interruption and indemnity contents insurance available to business owners.
What to do if your business is flooded
How to return safely to your premises to clean up and salvage property after a flooding incident.
Insurance: business property and assets
Insurance for business property and assets such as business equipment, vehicles, tools, and stock.
Customers' rights to reject goods and claim refunds
What customers are entitled to do if they believe goods are inadequate including when they have the right to reject good and get a refund from the business.
Avoiding unfair standard terms in contracts
How to use fair standard terms when entering into a contract with your customer - either written or verbal, including examples of unfair terms and exceptions.
Trade and treat customers fairly
How to comply with regulations that require you to treat customers, make contracts and trade fairly during the sale or supply of products and services.
Legislation affecting the sale of goods
Your customers' legal rights when they buy goods from you, the limits to these rights and how you can comply.
Energy performance in rented business property
Measures that landlords of commercial premises must take to comply with energy performance of building requirements.
Manage asbestos in rented business property
Responsibilities for managing asbestos in commercial premises, and who exercise them.
Fire safety in rented business property
Key responsibilities for tenants and landlords under fire regulations for commercial property.
Electrical safety in rented business property
How responsibility for electrical safety in commercial premises is determined.
Responsibilities for maintenance of commercial properties
Division of responsibilities between landlords and tenants for maintenance and repair of commercial premises.
Choosing the right premises to suit our business needs - Totalmobile (video)
Video case study explaining how Totalmobile found the right premises to suit the needs of their growing business.
Price comparison rules: recommended retail prices, sales, offers
Comparing your selling prices with another price such as a recommended retail price or a pre-printed price, sale and event prices or free offers.
Avoid misleading pricing information
Matters that businesses need to be aware of so that the price information they give to consumers isn't misleading such as including VAT.
Price comparison rules: perishables, distance sales, further reductions
Making price comparisons in special cases such as perishable goods and distance contracts, and making a series of price reductions over time.
Price comparison rules: conditional and introductory offers
Making price comparisons during promotions such as introductory offers, offers that are conditional on factors like quantity and special customer groups.
Get the right insurance cover for your business
How to choose an appropriate insurance policy for your business, minimise costs and use insurance brokers.
Commercial vehicle insurance
Type of motor insurance you will require for business vehicles or if employees use their own vehicle for business purposes.
Making an insurance claim
Prompt contact with your insurer makes the process of making a claim for damage or loss of assets easier.