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Exploit new business opportunities
Understand the importance of opportunity exploitation and find out how to explore and exploit business opportunities.
The purpose of strategic planning
Understand what is meant by strategic planning, what the process entails, and the purpose it serves in your business
Importance of business growth
Understand why growth is good for business, common reasons for growth and how to identify growth opportunities.
Business growth strategies
Different types of business growth strategies, and how to use tools such as the Ansoff matrix to assess the benefits and risks of each option.
Use a SWOT analysis to find business (video)
Watch this short video tutorial to learn how to identify the strengths, opportunities, weaknesses and threats to your business.
Knowledge management and business growth
Introduction to knowledge management, its benefits to your business, and knowledge management best practices.
Win business from big clients: eight top tips
Practical tips to help you attract large customers, pitch to big clients and win their business.
Marketing your business' unique selling proposition
What is a unique selling proposition, how to create a USP for your business and communicate it to your customers.
Advantages and disadvantages of knowledge management
Understand the role of knowledge management processes in business, their benefits and common challenges to overcome.
Identify business knowledge sources
Understand where your business knowledge comes from and how to tap into it.
What is knowledge in business?
Discover the different types of business knowledge, their inherent value and their role in your business strategy.
Grow your business organically
Difference between organic and inorganic business growth; their pros and cons, and how to grow your business organically.
Compete to win business
How to overcome competition in business and find ways to win customers and business from your competitors.
Find new business opportunities
How to spot new business opportunities, find ways to exploit them and successfully compete for new business.
Using inland border facilities
Find out how and when to use Inland Border Facilities
10 CSR activity ideas for positive social impact
Examples of meaningful CSR initiatives to help you encourage teamwork, build reputation, and contribute positively to the community.
Allowing time off work
When staff have a statutory right to time off, when it must be paid, and how to deal with discretionary requests.
Time off work for training and certain job-related duties and activities
Time off for training for those to be made redundant, union and safety representatives, and pension scheme trustees.
Who has the right to time off work and when is it paid?
Time off for trade union work, TUPE consultation, pension scheme, and public duties is a paid, statutory requirement.
Time off work for information and consultation purposes
Time off to be a representative in redundancy and transfer situations, and to attend information and consultation meetings.