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Grow a tourism business
How to plan to grow your tourism business in Northern Ireland and take advantage of the growing tourism market including major events, screen and food tourism.
Planning to grow a tourism business
Plan to grow your tourism business by creating a strategic plan, assessing your current performance and conducting market research and write a marketing plan.
Tourism industry events and awards
The range of tourism industry events and awards in Northern Ireland that can help you grow your business by improving your skills and raising your profile
Funding support for growing a tourism business
Organisations that offer funding and support initiatives for growing a tourism business in Northern Ireland, such as Tourism NI, Invest NI and others.
Digital marketing for tourism businesses
How your tourism business can take advantage of digital marketing tactics like social media and CRM to promote your offering and drive repeat custom.
Branding for tourism businesses
Advice on how tourism businesses can use branding to set themselves apart from competitors and deliver unique visitor experiences.
Training for the tourism sector
Boost your employees’ skills to grow your business – find training for the tourism and hospitality sector including WorldHost customer service training
How to support employees with mental ill health
Ways that you can support employees if they are experiencing mental health issues.
Advantages of creating a positive mental health culture
Key benefits of creating a culture that respects and helps employees with mental ill health.
Problems caused by poor management of mental ill health
Poor management of mental ill health can create a number of issues including conflict, high staff turnover, and increased costs.
Managing and supporting employees with mental ill health
This guide looks at the advantages of promoting a good mental health culture and the range of support that employers can access.
Mental ill health: support for employers
Support for employers managing mental health issues includes a range of mental health organisations and government support programmes.
Mental Health Charter
The Equality Commission’s Mental Health Charter will help you to put in place the correct procedures for a more motivated workforce.
Disabled access and facilities in business premises
Information on what adjustments you can make to ensure your business is accessible to disabled people.
How to improve access for people with disabilities
Change policies and procedures to improve disabled people's access to your business premises, products, and services.
When a person is considered to have a disability
Description of those people who are legally defined as disabled under the Disability Discrimination Act 1995.
Removing physical barriers to access
How to provide access to your services and products for people with disabilities.
Improve access and use of facilities for disabled employees
Make reasonable adjustments to physical features in the workplace to ensure equal access for staff with disabilities.
Seeking permission when improving access to business premises
The permission you might require when making changes to improve access for disabled people on your business premises.
Making our services accessible to disabled people - Lyric Theatre (video)
This video case study outlines how the Lyric Theatre’s premises, equipment, and services make its facilities accessible for all.