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When a worker leaves your employment: the process
Final pay and benefits, exit interviews, notice periods and leaving dates need to be put in writing and agreed.
Dealing with next of kin when an employee dies
Inform next of kin sensitively about any life assurance, death-in-service benefits, wages, and pension entitlements.
Workers leaving: providing references
The legal implications of references and how you must provide one if it is specified in your employee's contract.
Informing people when an employee dies
Informing employees and external contacts of an employee's death, and considering bereavement counsellors to address emotional stress.
Practical steps when an employee dies
Payroll, pensions and managing workloads when an employee dies.
Workers leaving: notice periods
What notice needs to be given and pay during, or in lieu of notice.
UK points-based immigration system: employer information
Information to help employers meet the UK’s points-based immigration system.
How to register as an employer
When you need to register with HM Revenue & Customs, how to do so, and when you don't need to register.
Contractual matters when workers leave your employment
Contracts will contain provisions for termination such as notice periods, retirement dates, and written references.
Spotting signs of conflict
Identifying the symptoms of conflict in the workplace.
Preventing conflict
How to learn from dealing with conflict and prevent it from happening.
How to employ someone: step-by-step
Check what you need to do to employ someone to work for you.
Right to work checks: Employing EU, EEA and Swiss citizens
Information for employers on checking EU, EEA, and Swiss citizens’ right to work.
Scale-up Worker visa
Visa allowing workers to come to the UK to do an eligible job for a fast-growing business.
Direct marketing
How to use direct marketing to communicate your sales message to your customers.
Advantages and disadvantages of direct marketing
The pros and cons of using direct marketing tactics such as telemarketing, email marketing and direct mail to reach your audience and generate sales.
Direct marketing: legal issues and best practice
Key regulations that may affect your direct-marketing activities including the data protection act, and how to ensure your activities are within the law.
Using your customer database for marketing
Benefits of using your database for marketing purposes, segmenting your customers by their purchasing behaviours and being aware of potential problems.
Why use direct marketing?
Discover how direct marketing can help your business, allow you to focus on specific target markets, measure success, build relationships and gain new business.
Leaflet drops and handouts
When handing out leaflets or door-to-door distribution may be effective – consider the potential benefits and the possible pitfalls of leafleting and handouts.