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Responsibilities for maintenance of commercial properties
Division of responsibilities between landlords and tenants for maintenance and repair of commercial premises.
Health and safety responsibilities in rented business property
Who is responsible for health and safety duties for rented business premises.
Business networks in Northern Ireland
Use business clubs and forums to make contacts and promote your business in Northern Ireland
Types of outsourcing services
Common types and examples of outsourcing services, including disruptive outsourcing solutions.
Create your sales plan
How a sales plan will help you to sell your product or service
Online selling
How your business can successfully use the internet to sell its products or service including creating an online shop and marketing online
Stock control administration
An administrator or stock controllers' duties, typical paperwork and auditing or checking stock
Paying overseas suppliers
How to pay international invoices and overseas suppliers - common payment methods, their pros and cons, and foreign currency issues.
Distance selling
The rules and regulations on distance selling (eg phone, mail order, online) and how to do it effectively.
Selling through retailers, wholesalers and other distributors
The benefits of selling to intermediaries and the key points to consider including how to manage your distributors.
Making your sales channels work together
How to manage your sales channels to increase sales including reviewing each channel and supporting them with advertising.
Reaching customers overseas
Reaching customers in overseas markets and the challenges you should consider such as resources, research and local laws.
Advantages and disadvantages of face to face sales
The costs and benefits associated with selling in person such as building personal relationships and persuasion.
Negotiate and close the sale
How to manage a negotiation, and ways of getting the client to commit to your product or service
Service level agreements
Service level agreements define the service that outsourcing partners are expected to provide.
Online outsourcing
The advantages of using electronic outsourcing instead of conventional outsourcing.
Types of stock
The four main types of stock - raw materials and components, work in progress, finished goods and consumables
Project management templates and tools
Find project management sample documents and templates, including project scope, project plan and risk register templates.
Advantages of project management
Discover how project management methods and strategies can help you reduce risk, cut costs and improve success rates.
Advantages of having a project manager
How to choose and work with a great project manager, or develop project management skills in-house.