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IT training and learning needs analysis
Find out how to carry out a training and learning needs analysis to work out what IT skills your business needs.
Different types of IT skills
Overview of the various IT skills required in business, including those for operating computer systems and IT infrastructure.
Review the effectiveness of your IT training
How to carry out a training review to evaluate the effectiveness of training and its impact on staff capabilities.
IT skills and support for your staff
How to identify the type of IT skills your business needs and train your staff to use IT systems efficiently.
Best practices for accessible websites
Find out how to comply with accessibility legislation and make your website accessible to users with a wide range of abilities.
Web accessibility issues
If your business has a website, it should be accessible to disabled users for ethical, commercial and legal reasons.
Characteristics of a user-friendly website
Understand why usability matters in web design and how to design your website to meet user requirements.
Main technical issues in web design
Find out how browsers, screen resolutions and download speeds affect website design.
Business websites: legal requirements
Understand the laws and regulations affecting websites, including those that require you to publish certain information on your business website.
Planning your website
How to set clear objectives for your website, plan its purpose and work out its structure, design and content.
Website hosting and management
Customer support, content maintenance, server security and other features you may want to factor into choosing a web host.
Cloud hosting
What is cloud hosting, what are the advantages of hosting your website on cloud servers, and the risks involved.
Best practice in web design
Make sure that your business' website makes an impact - follow these web design and development standards and best practices.
Business security survey
How to protect your business internally and externally by performing a survey to reveal weaknesses in security.
Protect your business against crime
Common security issues, including premises safety, CCTV surveillance, and dealing with security emergencies.
Advantages and disadvantages of working from home
Home working could reduce costs but you may have trouble separating home life from work so weigh up the pros and cons.
Water charges for businesses
Different types of water charges for Northern Ireland businesses, choosing a water company, and regulation of the water industry.
Understand your water and wastewater bills
How water and wastewater charges are calculated and how you are charged for water use and wastewater disposal.
Sewerage charges for businesses
The charges that businesses must pay for sewerage services.
Trade effluent charges
Discharge of contaminated waste water other than normal sewerage into the sewer requires consent and is chargeable.