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Six tips for exhibiting at trade shows
Tips for businesses exhibiting at tradeshows, including marketing opportunities, building up databases and doing your research.
Consumer rights when buying services
Consumers have a number of rights when buying services, including the right to a repeated service when the original was not completed with care and skill.
Consumer rights when buying goods
Consumers have numerous rights when buying goods, including the right to reject unsatisfactory goods and get a refund.
Reduce the environmental impact of transport logistics
Help to help tackle environmental issues and save money for your business by changing your distribution methods.
What is a grey fleet?
How to manage privately-owned vehicles for business use, including health and safety requirements for a grey fleet.
Transport - find a case study
Transport case studies to help with transport issues in your business
End dates for non-zero emission vehicle sales
Pathway for decarbonisation of cars, vans and HGVs in the UK with key dates for ending petrol and diesel vehicle sales.
Create an online shop
The key issues to consider when creating an online shop and selling your products and services online, including the benefits and how to get started.
Set up an online shop with an e-commerce package
Setting up an online shop with functionality such as payment systems, catalogue management and order processing and the e-commerce packages that you will need.
Set up an online shop designed for your business
A custom-made online shop built specifically for your business can offer a good shopping experience for your customers and integrate with your systems.
Plan to set up an online shop
The practical issues involved when planning to set up your online shop, including delivery, online payments, customer care and security precautions.
Set up a basic online shop
Setting up a basic online shop and the equipment and hosting packages you will need including hosting and online payment system.
Benefits of selling online
The advantages to your business of selling online including operational cost savings, reduced processing cost, attracting new customers and gathering data.
Workplace transport safety
It's your responsibility to minimise risks from any kind of transport, from manual handling to heavy vehicles.
Manage vehicle movements to ensure safety in the workplace
Reduce the risks posed by vehicle movements through planning, separation, safety policies and procedures.
Safety when vehicles are used in the workplace
Minimising health and safety risks when making or receiving deliveries and moving items within your premises.
Vehicle exhaust dangers in the workplace
How to prevent exposure to vehicle exhaust fumes in the workplace and control the potential danger to staff.
Loading, unloading and tipping safety
Safety issues when loading and unloading, tipping, sheeting and unsheeting and how to assess the risks.
Lifting and manual handling safety
How to minimise the risks caused by moving items by hand or when using lifting equipment in your business.
Avoid falls from vehicles
Avoiding falls from vehicles by using access equipment such as walkways with guard rails and loading platforms.