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Costs of buying business property
Financial considerations you should take into account when purchasing commercial premises.
Advantages and disadvantages of buying business property
You should weigh up both pros and cons when considering buying a business property.
Buying commercial property: using a surveyor
A surveyor can help you negotiate insurance and contracts and give you advice on any alterations that may be required.
Buying commercial property: concluding the sale
Completing the sale of a business property including exchanging contracts, deposits, paying Stamp Duty Land Tax and Land Registry fees.
Make an offer to buy a business property
Understand conditional offers, lockout agreements, building survey results and raising finance for the purchase.
Buying commercial property: using a solicitor
A solicitor can offer valuable legal advice and support to negotiate a suitable deal when purchasing business property.
Buying business property
What to consider when buying your own business premises, financial and legal aspects, and when to use a solicitor or surveyor.
Customers' rights to return goods
What you must do when selling to customers and their rights to redress for goods that aren’t as described, are unfit for purpose or are unsatisfactory.
Returns and the law
How to deal with requests for refunds and returns , what your legal obligations are to offer or refuse a return and consumer’s rights when goods are faulty.
What is a warranty?
How warranties work and what you must do if you offer one.
Extended warranties for domestic electrical goods
Your responsibilities if you provide extended warranties on domestic electrical goods, including the information you must supply to customers on price and statutory rights.
What is a guarantee?
How guarantees work and what you must do to honour them to your customers, including how the Consumer Rights Act applies in relation to guarantees.
Returns and refunds, warranties and complaints
Customers' legal rights to return goods, receive refunds for goods, complain about unsatisfactory goods and make claims under guarantees and warranties.
Writing your tender
The key points your tender and covering letter should make and considerations such as who will do the research, writing and editing.
Editing your tender
Advice on the language, style and format you should use in a tender document such as consistency, clear layout and formatting.
What to put in your tender
Ways to ensure your tender document reflects the client's needs including focus on the client, value for money, contracts and risk management.
Should you bid for a tender?
The key points to consider when deciding to tender for a contract.
Tender for a contract
How to prepare convincing tenders to win business from both private and public sector organisations.
Weights and measures rules for bakers
Weights and measures rules for bakers including rules regarding the weight of packaged bread.
Weights and measures for packaged goods
What you must do if you sell goods in packages of a pre-determined constant quantity, including rules on average weights and ‘tolerable negative error’.