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What if I cancel a guest's accommodation booking?
If you cancel an accommodation booking you’ve already accepted you should find them alternative accommodation or be liable for damages.
When a guest refuses the accommodation they booked
What to do if a customer refuses to accept tourist accommodation they have booked with you.
Paper manufacturing and water and sewer discharge
Preventing water pollution from paper and cardboard production, and authorisations needed for discharges to water.
Paper manufacturing and land contamination
Dealing with land pollution at paper and cardboard sites, and how you can avoid causing land contamination.
Paper manufacturing site pollution incident prevention
Types of pollution incidents from paper and cardboard production, and how you can prepare for and deal with them.
Tourist accommodation: responsibility for guest's belongings and luggage
Your responsibilities for safekeeping, and your rights to retain, your guest's belongings.
Tourist accommodation: reselling electricity, gas and utilities
The rules for reselling gas and electricity, charging for telephone calls and providing water from private supply.
Keeping a guest register in your tourist accommodation business
Why you must keep a guest register if you run a hotel, bed and breakfast, hostel or any other accommodation business, and what you need to record in it.
Data protection in tourism businesses
All tourist accommodation businesses must keep a guest register – be aware of your responsibilities to keep this data secure.
How to comply with energy labelling requirements
An overview of the steps your business needs to take to comply with ecodesign requirements for energy-related products.
Which products need an energy label?
The types of in-scope energy-related products that require energy efficient labelling under legislation.
Ecodesign requirements
What your business needs to do to comply with the ecodesign requirements for energy-related products.
Ecodesign and energy labelling in manufacturing
How to comply with with ecodesign and energy labelling legislation that applies to energy-related products.
Seven top tips for creating a screen tourism experience
Best practice advice for offering a screen tourism experience, including social media, working influencers and creating immersive experiences
Screen tourism opportunities
Guidance on the screen tourism opportunities for businesses as Northern Ireland grows in popularity as a filming location
EU BPR
How EU BPR affects businesses in Northern Ireland and where to get support for your activities which fall within scope
GB BPR
Guidance on how GB BPR regulates biocidal products that are supplied or used in the Great Britain market
How to keep up to date on chemical regimes
A quick reference guide on where to obtain the latest information on European Union and United Kingdom chemical regimes
REACH - Registration, evaluation, authorisation and restriction of chemicals
What REACH is, and how you must comply with it if you supply, manufacture, use or import certain chemicals
Home business work equipment and workstation setup
Take steps to ensure your home workplace is safe and secure and your output and sensitive data are fully protected.