Search results
Who are your competitors?
Where to look for your competitors and how to identify them using sources such as business directories, advertising and press reports.
Learn about customers’ needs from competitors
How learning about a customer's current supplier can help you, if you identify why the customer buys from a rival supplier you can work out how to better them.
Ten things you need to know about your customers
Ten things you need to know about your customers to enable you to sell more products, more efficiently – consider who they are, what they do and why they buy.
What do you know about your customers?
Understanding your customers can help you improve your sales and marketing and offer them what they really want, ask questions like who, what, why and how.
What is your unique selling point?
Understand why customers need or want your product or service and your unique selling point (USP).
Ways to find out about your customers
Different methods of obtaining the information you require on your customers, their buying habits and preferences, such as CRM and business libraries.
Understand your customers' needs
Why understanding your customers' needs is crucial to the success of your business, no matter how good your offering is, customers must want it.
Segment your customers
Putting your customers into groups could help you understand and target their needs more effectively and identify the most and least profitable customers.
UK officially rejoins Horizon Europe
On 4 December 2023, the UK signed an agreement with the European Union finalising association to Horizon Europe and Copernicus programmes.
The eCommerce Directive and the UK
What you need to do now that the eCommerce Directive no longer applies to the UK.
Get a free Export Health Check for your business
Complete the Export Health Check tool to assess your existing exporting capability.
Go Succeed: Tourism Support Network for tourism businesses
This programme supports tourism businesses through masterclasses, mentoring, peer networking and a grant application of up to £4,000.
Hydrogen Innovation Initiative Demonstration 2023-24
Businesses can apply for up to £50,000 to trial technology related to the production, conversion, distribution or end use of hydrogen.
Self Assessment helpline to focus on priority queries
HM Revenue & Customs' Self Assessment helpline will focus on priority queries that can't be answered using their online services in the run-up to the Self Assessment deadline.
Funding for advancing precision medicine: round 2
Up to £20 million is available for developing digital tools for diagnosis and stratification of chronic conditions.
Solving supply chain challenges for smaller manufacturers
Tap into £100,000 of funding and work with SME manufacturers to help make supply chains more efficient, resilient and sustainable.
Innovate UK Diverse Innovators Award
With cash awards and bespoke business support, this initiative aims to uncover diverse hidden talent around the UK.
All Island Entrepreneurs Conference
All Ireland conference for women who run their own business
Fermanagh and Omagh employability and skills survey
Share your views on the labour and skills needs of your business.
Climate change adaptation call for evidence
Information sought on planned or ongoing projects during 2024-2029 that will address the impacts of climate change in NI.