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Fire safety: record, review and revise
Keeping and maintaining records of fire safety procedures and testing fire safety equipment.
Reduce potential flood damage
Simple, low-cost steps to reduce the damage caused by flooding to your business premises.
Flood risk assessment
Understanding and identifying the risk of flooding to your business to minimise potential flood damage.
Insure your business against flooding
Insurance considerations for potential flood risks to your business and how to make insurance claims easier.
Prepare a business flood plan
Prepare a written business flood plan document that outlines how your business will respond to a flooding incident.
Flood training your staff
Effective training and using flood wardens can help ensure your staff know exactly what to do in the event of flooding.
Online selling laws to protect consumers
Understand the legislation in force designed to protect consumers when making online purchases including rules on consumer contracts and financial services.
Flood protection for business property
How effective flood planning can minimise the flooding risk to your business and prevent potential flood damage and subsequent costs.
Specialist insurance for businesses
Specialist types of commercial assets insurance that might be relevant for your business.
Commercial property insurance
Types of property insurance available to business owners, including all risk and standard contracts.
Business contents insurance
Replacement as new, business interruption and indemnity contents insurance available to business owners.
What to do if your business is flooded
How to return safely to your premises to clean up and salvage property after a flooding incident.
Insurance: business property and assets
Insurance for business property and assets such as business equipment, vehicles, tools, and stock.
Customers' rights to reject goods and claim refunds
What customers are entitled to do if they believe goods are inadequate including when they have the right to reject good and get a refund from the business.
Avoiding unfair standard terms in contracts
How to use fair standard terms when entering into a contract with your customer - either written or verbal, including examples of unfair terms and exceptions.
Trade and treat customers fairly
How to comply with regulations that require you to treat customers, make contracts and trade fairly during the sale or supply of products and services.
Legislation affecting the sale of goods
Your customers' legal rights when they buy goods from you, the limits to these rights and how you can comply.
Energy performance in rented business property
Measures that landlords of commercial premises must take to comply with energy performance of building requirements.
Manage asbestos in rented business property
Responsibilities for managing asbestos in commercial premises, and who exercise them.
Fire safety in rented business property
Key responsibilities for tenants and landlords under fire regulations for commercial property.