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How to implement a quality management system
Key steps you should follow to create and implement an efficient quality management system for your business.
Project plan for ISO 9001 implementation
Prepare and plan for your ISO 9001 implementation with our free and easy-to-use project plan template.
Balanced scorecard
A balanced scorecard is a crucial tool in strategic management that allows you to measure the health of your business from four different perspectives.
Risk management
Introduction to the risk management process and the steps to help you identify, manage and minimise risk in your business
Identifying signs of domestic and sexual abuse
Spot the signs of domestic and sexual abuse in your employees, such as absenteeism, anxiety, injuries and problems concentrating.
Counselling and support for domestic and sexual abuse
The range of local information and support services for domestic and sexual abuse in Northern Ireland.
Why domestic and sexual abuse is a workplace issue
The definitions of domestic and sexual abuse, and how this affects victims in their place of work.
What to include in a workplace policy on domestic and sexual abuse
A checklist of what to include in your workplace policy on domestic and sexual abuse and an example policy.
Benefits of a workplace policy on domestic and sexual abuse
How developing a workplace policy on domestic and sexual abuse can help you meet legal requirements and offer business benefits.
Practical steps to support employees affected by domestic and sexual abuse
A list of practical measure your business can use to support employees affected by abuse, such as diverting phone calls and allowing flexible working.
Workplace policy on domestic and sexual abuse
A guide to developing a workplace policy on domestic and sexual abuse and supporting employees who are abused.
Health and safety in care service businesses
Assess the specific risks to care services businesses and keep clients and staff free from harm in creches, playgroups, residential care homes and clinics
Health and safety risks for care service employees
Dealing with health and safety issues for employees working in care service businesses from stress to lifting injuries, violence and hazardous substances
Hygiene and hazardous substances in care service businesses
Health, hygiene and safety in kitchens, wash areas and when dealing with laundry, waste and hazardous substances in businesses that provide care services
Vetting, AccessNI and training in care service businesses
Use thorough employee checks and training to make sure your staff can provide the service your clients require in a business that provide care services
Register a care service business
How to register a care service business (such as a nursery, residential care home or clinic) with the Regulation and Quality Improvement Authority (RQIA)
Checklist: workplace smoking, drugs and alcohol policies
What your workplace policies for smoking drugs and alcohol should look like, and sample guidance you can download.
Risk of diseases, infections and allergies in the workplace
How to understand the risks to your staff and business from diseases, infections and allergies, including specific risks for certain types of business
Diseases, infections and allergies in the workplace
Understanding the risks posed by disease, infection and allergy in certain businesses and how to handle incidents and protect staff and the general public
Health and safety responsibilities of lone workers
Whilst the employers have certain health and safety duties to protect Lone workers, they are also responsible for ensuring their own health and safety