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Advantages of quality management systems
Key benefits of implementing ISO 9001 or another quality management system in your business to increase efficiency, productivity and customer satisfaction.
ISO 9001 certification
Find out about the ISO 9001 certification process, the associated costs, and what you must do to prepare for ISO 9001 certification assessment.
ISO 9001 certification costs
How to budget for an ISO 9001 project, and what types of costs to consider for QMS implementation and certification.
How to implement a quality management system
Key steps you should follow to create and implement an efficient quality management system for your business.
Project plan for ISO 9001 implementation
Prepare and plan for your ISO 9001 implementation with our free and easy-to-use project plan template.
Balanced scorecard
A balanced scorecard is a crucial tool in strategic management that allows you to measure the health of your business from four different perspectives.
Risk management
Introduction to the risk management process and the steps to help you identify, manage and minimise risk in your business
Grow your business
Browse our key guidance to help you find growth funding in Northern Ireland, and learn how you can scale up your business and grow
Set objectives for contract negotiation
How to define goals and objectives for supplier negotiations, and determine your bargaining range ahead of the negotiations.
Prepare for contract negotiation
How to prepare for successful supplier contract negotiations.
Negotiating supplier contracts
Best practice tips and strategies to help you prepare for and conduct successful supplier contract negotiations.
The challenges of sourcing overseas
Understand the challenges of sourcing overseas, such as varying trade restrictions, language, cultural and legal differences, and business practices.
How to find an overseas supplier
Carry out due diligence to research suitable countries and individual overseas suppliers before agreeing a deal.
How to choose an overseas supplier
Price, quality and reliability are critical factors when choosing a supplier overseas.
Advantages of sourcing overseas
Understand the benefits of sourcing your products and materials overseas, and the issues that can arise when purchasing internationally.
Contract negotiation strategies
Find the right strategy for your supplier contract negotiation and prepare to win the best deals for your business.
Negotiation tips for dealing with suppliers
Practical tips and tactics to help you conduct successful supplier contract negotiations.
Negotiate a supplier price
How to negotiate a supplier price and use strategies like counter-offers and discounts to secure a deal that offers good value for money.
Agree supplier contract terms
Tips on drawing up a contract with your supplier to protect your interests and agree standards of service.
Working with international suppliers
Common problems associated with international purchasing and using overseas suppliers, and how to avoid them.