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Product safety
Laws and guidance for businesses on product safety in Northern Ireland
Promoting our business through Instagram - Ivory & Pearl
Kate Speers, owner of Ivory & Pearl, explains how they promote their business through Instagram
Understanding social value in public procurement
What social value is in public sector procurement, how you demonstrate it in a tender submission and what resources are available to assist your business.
The Consumer Rights Act
Understand the implications of the Consumer Rights Act 2015 and the responsibilities you have under it to the consumers who buy your goods or services.
Customers' rights to return goods
What you must do when selling to customers and their rights to redress for goods that aren’t as described, are unfit for purpose or are unsatisfactory.
Returns and the law
How to deal with requests for refunds and returns , what your legal obligations are to offer or refuse a return and consumer’s rights when goods are faulty.
What is a warranty?
How warranties work and what you must do if you offer one.
Extended warranties for domestic electrical goods
Your responsibilities if you provide extended warranties on domestic electrical goods, including the information you must supply to customers on price and statutory rights.
What is a guarantee?
How guarantees work and what you must do to honour them to your customers, including how the Consumer Rights Act applies in relation to guarantees.
Returns and refunds, warranties and complaints
Customers' legal rights to return goods, receive refunds for goods, complain about unsatisfactory goods and make claims under guarantees and warranties.
When to sell your business
The importance of planning ahead and what to consider to help you sell your business at the best price.
Is it realistic to sell my business?
Key points you need to consider to make sure your business is financially healthy and attractive to buyers.
Show strong financial performance when selling your business
How to get your business finances in good order and present your accounts in a clear, attractive way.
Becoming an employee-owned company – White Ink Architects
Joan McCoy, co-founder of White Ink Architects, explains why they decided to become an employee-owned company.
Up-to-date paperwork when selling a business
The different paperwork you need to do if you intend to sell your limited company or LLP.
Stopping trading under the Construction Industry Scheme
How to tell HM Revenue & Customs you have stopped trading under CIS.
Voluntary liquidation
Why voluntary liquidation might be the best way to cease your involvement in your business.
Employees, IT and environmental checks when buying a business
What you need to know about a business' employees, IT systems and environmental responsibilities before buying it.
Confidential information and confidentiality agreements
Understand your legal obligations when buying an existing business.
Seeking professional advice when buying a business
Information on potential sources that help when buying a business.