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Your liability for disputed card payments
Customer refunds for fraudulent transactions and for undelivered or defective goods.
Absence and sickness policies: what to include
An overview of what to include in absence and sickness policies.
Benefits of an absence and sickness policy
Productivity, morale, and staff retention can be improved with clear workplace policies on absence and sickness.
Manage absence and sickness
Information and guidance for employers about managing sickness and absence in the workplace.
Strategic issues for investment appraisal
Assessing how an investment fits into your business strategy and long-term objectives.
Employee absence due to conflict at work
How to manage staff who are absent because of disputes or other conflicts in the workplace.
Employee absence as a capability issue
How an employee's illness can affect their ability to perform their job.
Manage workplace absence and sickness
An overview of the basic principles of managing absence and sickness effectively.
Managing absence and sickness: five things you should know
Top tips to help employers effectively manage unexpected workplace absence.
Measure and monitor absence and sickness
How to measure and record absence and sickness in your workplace.
Employee absence due to bad weather
Flexible working and other issues you may have to tackle during bad weather.
Employee absence as a conduct issue
How to manage an absence problem as a conduct issue where you may need to take disciplinary action.
Managing sickness absence - MindWise (video)
In this video case study, MindWise and the Equality Commission, explain the importance of having a workplace sickness absence policy.
The different online selling regulations
The legal position and the relevant legislation to consider when selling online, including data protection, consumer protection and electronic commerce
Incorporating recycled materials into construction projects
The business benefits and methods of using recycled or reclaimed materials in your construction project.
Recycling wood from construction projects
How your business can recycle or reuse wood waste on your construction project, and the potential benefits.
Recycling tiles and board from construction projects
How you can recycle or reuse tile and board materials on your construction project, and the potential benefits.
Does my business need a consumer credit licence?
If you sell on credit, lend money, issue credit cards, collect debts or give debt advice, you may need a consumer credit licence to operate.
Rules on credit agreements
Understand the rules that govern credit agreements between businesses and consumers such as the consumer credit act and consumer contract regulations.
How to apply for a consumer credit licence
You can apply for consumer credit licensing from the Financial Conduct Authority who will assess your fitness on factors such as competence and past offences.