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Understand your competitors
How to identify your competitors, find out more about them and then use this information to improve your business.
What you need to know about your competitors
Examine how your competitors do business, what they offer and how they treat their customers.
Learn about customers’ needs from competitors
How learning about a customer's current supplier can help you, if you identify why the customer buys from a rival supplier you can work out how to better them.
Understand your customers' needs
Why understanding your customers' needs is crucial to the success of your business, no matter how good your offering is, customers must want it.
Client's guide to cutting waste from construction projects
How clients such as developers and landlords can save money by reducing waste from their construction projects.
Save costs from your construction projects
Some initial cost-saving steps that clients can take to reduce the waste in any construction project.
Business leadership to cut construction waste
How clients can place waste management and waste reduction at the centre of their construction projects.
Processes and equipment for aggregate recycling
Understanding the types of processes and equipment needed for aggregate recycling, and equipment suppliers.
Recovering and reusing aggregates from demolition work
How to go about using reclaimed aggregates from demolition projects to use in new build construction projects.
What are recycled and secondary aggregates?
What recycled and secondary aggregates are, where they come from and examples of them in the construction industry.
Where to use recycled and secondary aggregates
When you can use recycled and secondary aggregates in construction projects and in what form they can be used.
Choosing the right recycled and secondary aggregates
How to ensure recycled and secondary aggregates are used for your construction project and choosing the right types.
Waste controls on aggregate recycling
Guidance on the regulations on processing construction waste and who should be aware of these controls.
Geosystems and recycled and secondary aggregates
The benefits of using recycled aggregates in geosystems and related standards you should be aware of.
Quality standards for recycled aggregates
Quality management processes and the standards that you should follow when producing recycled aggregates.
The eCommerce Directive and the UK
What you need to do now that the eCommerce Directive no longer applies to the UK.
Working with Northern Ireland Trading Standards Service
How Trading Standards can help your business comply with the law when a customer has lodged a complaint about your business or you need general advice.
Fair trading for businesses selling goods or services
An overview of the law relating to fair trading and how this may affect your business - including pricing and product description.
Northern Ireland Retail Movement Scheme: groupage and mixed load consignments
How to move groups of agrifood products from Great Britain (England, Scotland and Wales) to Northern Ireland, which may include consignments of Northern Ireland Retail Movement Scheme (NIRMS) goods and consignments of non-NIRMS goods.
Marketing on a tight budget
How to get the most out of a small or limited marketing budget using cost-effective marketing methods such as Public Relations and online marketing.