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Advantages of doing business in Derry City and Strabane
The business environment, infrastructure and benefits of setting up a business in the Derry City and Strabane area
Advantages of doing business in Mid and East Antrim
The business environment, infrastructure and benefits of setting up a business in the Mid and East Antrim area
Advantages of doing business in Lisburn and Castlereagh
The business environment, infrastructure and benefits of setting up a business in the Lisburn City and Castlereagh area
Advantages of doing business in Newry, Mourne and Down
The business environment, infrastructure and benefits of setting up a business in the Newry, Mourne and Down area
Advantages of doing business in Fermanagh and Omagh
The business environment, infrastructure and benefits of setting up a business in the Fermanagh and Omagh area
Advantages of doing business in Mid Ulster
The business environment, infrastructure and benefits of setting up a business in the Mid Ulster District Council area
Name your business
Guides on how to choose a name for your startup business and the rules you need to follow depending on your choice
IT
Browse our key technology guidance and get impartial advice on using the latest IT systems and technologies to power your business
EU BPR
How EU BPR affects businesses in Northern Ireland and where to get support for your activities which fall within scope
GB BPR
Guidance on how GB BPR regulates biocidal products that are supplied or used in the Great Britain market
How to keep up to date on chemical regimes
A quick reference guide on where to obtain the latest information on European Union and United Kingdom chemical regimes
REACH - Registration, evaluation, authorisation and restriction of chemicals
What REACH is, and how you must comply with it if you supply, manufacture, use or import certain chemicals
Do you need payroll software?
Not every business needs payroll software - here's how to determine if you need a computerised payroll package for your business.
Types and examples of CRM software
Understand the main types of CRM systems and find examples of outsourced, off-the-shelf and managed CRM software solutions.
What is a customer relationship management (CRM) system?
Understand what a customer relationship management system is, how it works and how it can help you turn customer data into actionable insight.
Business benefits of CRM systems
Key benefits of customer relationship management systems that can help improve customer satisfaction, retention, acquisition and processes.
Potential drawbacks of CRM systems
Understand the potential challenges and risks of implementing customer relationship management systems, and how to avoid them.
Decide if your business needs a CRM system
Six signs that will tell you if you need a customer relationship management system for your business.
Create your CRM strategy
Understand the importance of a customer relationship management (CRM) strategy and why you should create one for your business.
How to find the right CRM supplier
Key questions to ask potential suppliers when choosing a customer relationship management solution.