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What is an extranet?
Best practice on company extranets - what are they, why should you have an extranet in your business and how to make it a success.
Benefits of extranet
Discover the key advantages of extranet to your business, including cost savings, greater quality of service and efficiency in business processes.
Content management for intranets and extranets
How a content management system can help in updating and publishing information on an intranet, extranet or website.
Benefits of email and the internet
Discover the advantages of using the internet and email when doing business or advertising online.
Business phones: buyer's checklist
Use our checklist to help you determine your requirements and buy the best phone system for your business.
Advantages and disadvantages of VoIP
How Voice over Internet Protocol works, what are the benefits of VoIP, and how to use it to your business' advantage.
Handling higher volumes of incoming calls
Use automated telephony features such as call distribution or automatic attendants to handle a high volume of calls.
Computer telephony integration (CTI)
What is computer telephony integration or CTI, and how integrating telephone and IT systems can benefit your business.
Basic telephony functions
Six essential functions of office phones systems, and how best to use them to benefit your business.
Advantages and disadvantages of mobile phones in business
Pros and cons of using mobile phones and tablets in the workplace, and possible risks to your business.
Sample telephone usage policy
How to write an acceptable telephone usage policy for your business to ensure that you include all the key terms.
Choose the right telecoms supplier
Key things to consider when selecting a supplier for your business' telecoms service.
Using your mobile in EU and EEA countries
How leaving the EU has affected mobile roaming in EU and European Economic Area (EEA) countries.
ISP service level agreements
What are ISP service level agreements, what needs to be included and how to use SLAs to ensure your business internet is reliably up and running.
Store and handle construction waste materials effectively
How storing and handling construction waste properly can help you comply with legislation and manage waste.
Monitor your site waste management plan's effectiveness
Monitor the effectiveness of your site waste management plan by collecting and analysing construction waste data.
Improve the way construction materials are bought and supplied
How to reduce construction site waste by improving the way your business buys and receives materials.
Site waste management communication and training
Informing everyone on site about the site waste management plan and providing training so they can follow it.
Chemical manufacturing environmental performance management
How to manage your business' impact on the environment through improved procedures and green chemistry.
Chemical manufacturer packaging obligations
The environmental responsibilities your chemical manufacturing business faces if it produces or uses packaging.