Search results
Recovering and using recycled aggregates
What recycled or secondary aggregates are, the associated quality protocols and best practice, and how to buy them.
Designer's guide to cutting waste from construction projects
How designers can eliminate waste from construction projects at the design stage to cut costs and conserve resources.
Five key principles to designing out waste from civil engineering projects
How designers can apply the designing out waste principles to improve the efficiency of civil engineering projects.
Applying the designing out waste principles to building projects
How architects and building designers can apply the designing out waste principles to building projects.
Benefits of reducing waste from construction projects
Key benefits to contractors when reducing project waste, such as lower disposal costs and carbon emissions.
Principles of designing out construction waste
How to apply principles for using resources efficiently in the design stage of construction projects.
Benefits of designing out construction waste
How working to reduce or eliminate construction waste at the design stage can benefit your construction projects.
Reducing and reusing demolition waste
How to use demolition waste, reduce overall demolition waste levels and understanding the ICE Demolition Protocol.
Understand your competitors
How to identify your competitors, find out more about them and then use this information to improve your business.
Use competitor research to improve your business
The ways you can improve your business using knowledge about your competitors.
What you need to know about your competitors
Examine how your competitors do business, what they offer and how they treat their customers.
How to do competitor research
How to research your competitors using the press, exhibitions, the internet and trade associations.
Who are your competitors?
Where to look for your competitors and how to identify them using sources such as business directories, advertising and press reports.
Learn about customers’ needs from competitors
How learning about a customer's current supplier can help you, if you identify why the customer buys from a rival supplier you can work out how to better them.
Ten things you need to know about your customers
Ten things you need to know about your customers to enable you to sell more products, more efficiently – consider who they are, what they do and why they buy.
What do you know about your customers?
Understanding your customers can help you improve your sales and marketing and offer them what they really want, ask questions like who, what, why and how.
What is your unique selling point?
Understand why customers need or want your product or service and your unique selling point (USP).
Ways to find out about your customers
Different methods of obtaining the information you require on your customers, their buying habits and preferences, such as CRM and business libraries.
Understand your customers' needs
Why understanding your customers' needs is crucial to the success of your business, no matter how good your offering is, customers must want it.
Segment your customers
Putting your customers into groups could help you understand and target their needs more effectively and identify the most and least profitable customers.