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Legislation affecting the sale of goods
Your customers' legal rights when they buy goods from you, the limits to these rights and how you can comply.
Price comparison rules: recommended retail prices, sales, offers
Comparing your selling prices with another price such as a recommended retail price or a pre-printed price, sale and event prices or free offers.
Avoid misleading pricing information
Matters that businesses need to be aware of so that the price information they give to consumers isn't misleading such as including VAT.
Price comparison rules: perishables, distance sales, further reductions
Making price comparisons in special cases such as perishable goods and distance contracts, and making a series of price reductions over time.
Price comparison rules: conditional and introductory offers
Making price comparisons during promotions such as introductory offers, offers that are conditional on factors like quantity and special customer groups.
Store and handle construction waste materials effectively
How storing and handling construction waste properly can help you comply with legislation and manage waste.
Monitor your site waste management plan's effectiveness
Monitor the effectiveness of your site waste management plan by collecting and analysing construction waste data.
Improve the way construction materials are bought and supplied
How to reduce construction site waste by improving the way your business buys and receives materials.
Site waste management communication and training
Informing everyone on site about the site waste management plan and providing training so they can follow it.
Chemical manufacturing environmental performance management
How to manage your business' impact on the environment through improved procedures and green chemistry.
Chemical manufacturer packaging obligations
The environmental responsibilities your chemical manufacturing business faces if it produces or uses packaging.
What is green chemistry?
Green chemistry is defined by 12 key principles that you can use to evaluate your production processes.
Chemical manufacturing resource efficiency
Using resources efficiently in your chemical manufacturing business to reduce your costs and environmental impacts.
Distance selling
The rules and regulations on distance selling (eg phone, mail order, online) and how to do it effectively.
Commercial dispute resolution: common contractual clauses
Examples of common contractual clauses that may be included between businesses.
Commercial dispute resolution: litigation
When alternative dispute resolution methods fail, court-based litigation can be used to come to a decision.
Commercial dispute resolution: mediation
Mediation as an option for resolving commercial disputes, the benefits of confidentiality and the mediation process in Northern Ireland.
Commercial dispute resolution: arbitration
Arbitration as an option for resolving commercial disputes, organising an arbitration, setting rules and choosing and arbitrator.
Commercial dispute resolution: adjudication
Adjudication is a popular method of commercial dispute resolution, often used in the construction industry.
Commercial dispute resolution
Guide to commercial dispute resolution options including mediation, arbitration, adjudication and litigation and the advantages and disadvantages of each.