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What are quality management standards?
Introduction to quality management standards, their purpose and examples you can implement in your business.
Advantages of quality management systems
Key benefits of implementing ISO 9001 or another quality management system in your business to increase efficiency, productivity and customer satisfaction.
ISO 9001 certification
Find out about the ISO 9001 certification process, the associated costs, and what you must do to prepare for ISO 9001 certification assessment.
ISO 9001 certification costs
How to budget for an ISO 9001 project, and what types of costs to consider for QMS implementation and certification.
How to implement a quality management system
Key steps you should follow to create and implement an efficient quality management system for your business.
Project plan for ISO 9001 implementation
Prepare and plan for your ISO 9001 implementation with our free and easy-to-use project plan template.
Balanced scorecard
A balanced scorecard is a crucial tool in strategic management that allows you to measure the health of your business from four different perspectives.
Risk management
Introduction to the risk management process and the steps to help you identify, manage and minimise risk in your business
Grow your business
Browse our key guidance to help you find growth funding in Northern Ireland, and learn how you can scale up your business and grow
Efficiency and environment
Environmental advice and guidance for Northern Ireland businesses to help you run a more efficient and responsible business
How to become a net zero business
Guidance for small businesses to pledge to cut their emissions to net zero and practical actions to achieve success
Pollution incidents and environmental damage
How to prevent pollution incidents in your business through good planning, and how to remedy environmental damage
Packaging and packaging waste management
How to comply with packaging regulations and how to reduce costs and the environmental impact of packaging
How to make your business more water efficient
How to use water efficiently, the benefits of saving water and your responsibilities if you take or store water
Carry out an environmental review of your business
How reviewing your business' activities and processes can help you to reduce your environmental impact
Supply chain efficiency
Work closely with suppliers to ensure you all maintain high environmental standards throughout the supply chain
Waste electrical and electronic equipment (WEEE)
How the Waste Electrical and Electronic Equipment (WEEE) Regulations affect producers, distributors and users
Review and improve your environmental management system (EMS)
How to continually improve your environmental management system with regular audits and management reviews
Set objectives for contract negotiation
How to define goals and objectives for supplier negotiations, and determine your bargaining range ahead of the negotiations.
Prepare for contract negotiation
How to prepare for successful supplier contract negotiations.