Search results
Advantages and disadvantages of telemarketing
The advantages and disadvantages of telemarketing for your business including providing a personal service and legal risks.
How to start telemarketing in your business
An overview of telemarketing and how to get started including finding your target audience, whether you should outsource and the costs of telemarketing.
What is telemarketing?
Definition of telemarketing and what it can be used for, including the difference between outbound and inbound telemarketing.
Telemarketing planning
How to determine the target audience for your telemarketing campaign, and how to choose a service provider.
Targeting consumer audiences using telemarketing
How to target the correct audiences when planning telemarketing campaigns.
Telemarketing scams and legal issues
How you can protect your customers when telemarketing, and telemarketing legalities and scams to be aware of.
Purchasing carbon offsets
Offsetting the carbon emissions that you can't help producing and checking the quality of carbon offset products.
Approval and labelling when supplying pesticides and biocides
How to apply for approval to sell pesticides and biocides, and information you must provide to customers.
Approved pesticide and biocide products and qualifications
Check if your pesticide or biocide is an approved product, qualifications for fumigation and POPs phase out.
Care when using pesticides and biocides
Using pesticides and biocides - aerial application, using pesticides and biocides near water, dealing with spills.
Identifying asbestos
Your responsibilities for identifying asbestos and maintaining an asbestos register for your buildings.
Working with asbestos
The legal responsibilities that apply if you work with asbestos and the practical steps to take when you find asbestos.
Product compliance when placing certain goods on the Northern Ireland market
Guidance for businesses on EU market surveillance rules that apply to certain products placed on the Northern Ireland market.
Digital marketing plan - situation analysis
Describe the environment in which your business operates and carry out a SWOT analysis to highlight your strengths, weaknesses, opportunities and threats.
Digital marketing plan - executive summary
How to write your executive summary - the summary of key issues you will need to include in your digital marketing plan including, objectives and tactics.
Developing your digital marketing plan
Key steps to take when developing your digital marketing plan including identifying your target audience, understanding your competitors and setting objectives.
Legal considerations in digital marketing
Make sure your digital marketing activities comply with regulations such as the Privacy and Electronic Communications Regulations.
Digital marketing plan - objectives
How to outline what you want to achieve from your digital marketing, and how you intend to do this using SMART goals.
How to create customer personas
Creating an online customer persona can help you target your marketing messages to the right audience as part of your digital campaign.
Digital marketing plan - tactics
How to describe how you are going to achieve your goals through various digital marketing channels and how you will measure and quantify success.