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Gambling duties
Duties you may need to register for and pay if you manage any gambling activities
Aggregates Levy
When and how you must pay Aggregates Levy, including how to register and when you can claim exemptions or reliefs
Climate Change Levy
How to manage the Climate Change Levy if you supply energy to business and public-sector users
Landfill Tax
How to manage Landfill Tax if you operate licensed or permitted landfill sites and how to register, pay and account for the tax
Company and LLP strike-off, dissolution and restoration
How to deal with voluntary and compulsory strike-off or restoration of a registered business
Do you need payroll software?
Not every business needs payroll software - here's how to determine if you need a computerised payroll package for your business.
Types and examples of CRM software
Understand the main types of CRM systems and find examples of outsourced, off-the-shelf and managed CRM software solutions.
What is a customer relationship management (CRM) system?
Understand what a customer relationship management system is, how it works and how it can help you turn customer data into actionable insight.
Business benefits of CRM systems
Key benefits of customer relationship management systems that can help improve customer satisfaction, retention, acquisition and processes.
Potential drawbacks of CRM systems
Understand the potential challenges and risks of implementing customer relationship management systems, and how to avoid them.
Decide if your business needs a CRM system
Six signs that will tell you if you need a customer relationship management system for your business.
Create your CRM strategy
Understand the importance of a customer relationship management (CRM) strategy and why you should create one for your business.
How to find the right CRM supplier
Key questions to ask potential suppliers when choosing a customer relationship management solution.
Payroll software
Find out how payroll software systems can help you pay your employees accurately, on time and within law.
Different types of computerised payroll systems
Different types of computer payroll systems, including basic payroll packages and fully featured online or cloud-based payroll.
Payroll software features
Features and functionality to consider when choosing payroll software, including multi-user capability and reporting options.
Advantages and disadvantages of payroll software
Compare the pros and cons of computerised payroll over manual processing to help you decide which method is most suitable for your business.
Payroll software: what it can and can't do
Understand what payroll software can and can't do, its capabilities and inputs required for pay rates, deductions and hours worked.
Payroll software security and data protection
Find out how to safeguard your data if you're using payroll software and what data protection means for payroll.
Choosing a payroll software supplier
How to choose a payroll software provider and understand the different factors, including electronic filing, operating costs and software updates.